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Contribute Feedback What User likes about Kfc Cambridge East Road:
The customer service of the new team has provided a much better service for a few years. The staff is polite and efficient. Deliver beautiful hot food. Unfortunately there is no parking space to get away quickly, otherwise we would come weekly instead of half year. KFC should open a branch at Cambridge Retail Park, which will attract many buyers there, as well as it can absorb some of the heavy delivery load. There a... View all feedback.
What User doesn't like about Kfc Cambridge East Road:
Many people. I think it was because of the time I visited. I would say this special KFC feels really stubborn. They packed all additional chairs and tables on the back where customers can see. The food was definitely good. Only would recommend going home instead of eating in View all feedback.
Bog Standard KFC, big problem with waiting times. I have regularly waited for 45 minutes for fast food you also lie about not having things in stock. What they actually mean is that they don't dump enough. Presented by the fact that I ordered food on the app that was not in stock to say that they are now making a fresh batch. lazy
Can't praise the staff enough, but the atmosphere wasn't great. The takeaway delivery workers were hustling the front of the counter and hassling the workers whilst keeping other customers at bay. When my order was called I had to reach over the heads of other customers because there was no way they were moving. The toilet was adequate, but tiny and a bit grotty as there is a seating area.
KFC basically stealing my money yet again. We ordered via deliveroo and I've removed a star for each item that was missing. Coleslaw missing from my wife's box meal, if you have none then just throw in a substitute trust me that's better than nothing! I also ordered 2 x garlic and 2 x Supercharger dips and only received one of each so that's £1 that I've been ripped off. KFC train your staff properly please, I won't be ordering a takeaway from here again and certainly won't be visiting in person. The food was fine but apart from being stone cold how bad can it get? it's not like it's being made from scratch every time. It may be fast food but there should be standards (i.e making sure the order is correct and complete) in any establishment charging customers for any service or product. Sadly KFC seems to have none. I've had the same thing happen when living in London at other KFC branches, it's very annoying!
This has got to be the worst KFC in the area with Huntingdon a close 2nd. Unexperienced miserable workers, Understaffed, Messy and Extremely Slow!! Glad that we didn't want to eat in as there wasn't a clean table available. Couldn't believe how it has changed over the years. Will not be returning in a hurry.
1) They're on all the delivery apps, however they say you can only order tomorrow at 11am, and then when that time comes around they're not delivering, 2) always missing an item or get the item wrong, 3) I love how they only hire Indian staff who barely understand English, I did and order of 5 mini fillet burgers with extra mayo and they somehow came back with a boneless banquet. I get that it's cheap labour but you're rated 3.3 stars in one of the most known city's in the world how embarrassing.
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