Ruby Queen - Feedback

I've ordered takeout from Ruby Queen twice, and both times the staff has been incredibly helpful and friendly. I've sampled about ten different dishes, and they... read more I've ordered takeout from Ruby Queen twice, and both times the staff has been incredibly helpful and friendly. I've sampled about ten different dishes, and they've all been delicious and full of flavor. The portion sizes are also quite generous. Additionally, they were very accommodating with my food allergy, and I haven't had any issues with cross-contamination.

The food is of excellent quality, and you can truly appreciate the authentic flavors. It offers great value for money and generous portion sizes. read more The food is of excellent quality, and you can truly appreciate the authentic flavors. It offers great value for money and generous portion sizes.

We were refused service an hour and a half before closing, despite the restaurant still being full of customers. It was quite upsetting, and I couldn't shake th... read more We were refused service an hour and a half before closing, despite the restaurant still being full of customers. It was quite upsetting, and I couldn't shake the feeling that they may have judged us based on our appearance. Additionally, the restaurant had a strange smell, so maybe it was for the best that we didn't stay.

I would give this restaurant an even lower rating if I could, perhaps a negative three stars. The food was unappetizing and tasteless. Unfortunately, three out... read more I would give this restaurant an even lower rating if I could, perhaps a negative three stars. The food was unappetizing and tasteless. Unfortunately, three out of the five people in our group endured severe and prolonged food poisoning after trying several dishes. As someone with a severely weakened immune system, the food poisoning posed a serious risk to my health. My husband and father-in-law also suffered intense food poisoning, and my daughter developed a stomach ache. We ended up having to throw away most of the food. To avoid a miserable three days of vomiting and diarrhea, I strongly recommend choosing a different dining option. I will also be reporting this incident to the health authorities.

I've been searching for a new Chinese restaurant ever since Chinese Valley changed owners and the quality of their food dropped. I'm pleased to say that Ruby Qu... read more I've been searching for a new Chinese restaurant ever since Chinese Valley changed owners and the quality of their food dropped. I'm pleased to say that Ruby Queen has now become my favorite place for Chinese cuisine. The food is incredibly tasty, the staff are friendly, and the service is consistently excellent.

The food was subpar but the service was horrible!!! We had a reservation and we're basically told after we had our soup and dumplings that we needed to read more The food was subpar but the service was horrible!!! We had a reservation and we're basically told after we had our soup and dumplings that we needed to

The food was okay, typical fast food kind of Chinese food The service was good. read more The food was okay, typical fast food kind of Chinese food The service was good.

Ruby Queen is a hidden gem that only those in the know know about. read more Ruby Queen is a hidden gem that only those in the know know about.