The Guild - Calgary
The Guild
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Crab dip was subpar but steamed shrimp was awesome. Server never cleared the table before bringing out more food. Then the runner looked confused when I asked her to remove the dirty plates first. My husband noticed the building was under negative air pressure caused from Kitchen hood exhaust (kitchen saloon doors sucked in) causing hot humid exterior air to rush into the restaurant when the exterior doors would open. Sit away from doors if you want A/C. Outdoor seating looked nice and led to long pier on the water.
The service here is awful. I booked a party for our anniversary 2 weeks in advance, I send invites out to everyone and then on Sept 30th, my son happens to see on an Instagram story that they are closed for a private event, otherwise we would have had everyonw show up as we received no notification from the restaurant that they would be closed.When I left a mssg for the Mgr, no response. This is now the second time we have booked a dinner or event like this, only to find out they are closed for an event and they still allow reservations on Open table and I got a confirmation email of that reservation as well. I will never return and neither will my family. You all never answe the phone and the service and organization is truly subpar.
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