Reviews

Overall Total Score
3.5 out of 5
Very good | 4149 reviews

What User doesn't like about Rally's:
This review is for the S. Illinois St. location in Belleville. I asked that my food be made fresh upon ordering, but instead they re-dropped the fries and burnt them and also served me cold burgers. I?ve already left a review under two rallys websites this is my 3rd ? And I?m going to continue to go down the line and leave bad reviews until I receive my call back from corporate and my refund that I requested two week... View all feedback. What User likes about Rally's:
The workers here are nice and polite and very helpful. I like this rallys as a Dasher. Not sure how they make or cook the food here. But from the customers I delivered to I guess they like the food. Because they gave me a good rating. Lol ? ?? View all feedback.

Reviews from various websites

Menu
4.4 ★ from 10 reviews

The workers here are nice and polite and very helpful. I like this rally as Dasher. Not sure how they make or cook the food here. But from the customers I deliv...

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The cheeseburger was good. The Texas chicken box, not so good

(Cahokia Store Hired new ppl ..The store runs smoothly.. Very courteous and good customer service

I was always the worst luck at Rally's. The passage took a while, but the food was amazing.

5 stars just because I go there when ms Sharlene works!! She's great

At the S. Illinois St. location in Belleville, customer experiences range from disappointing to pleasantly surprising. Numerous patrons report issues with food quality and service, noting cold burgers, poorly prepared fries, and slow service often attributed to understaffing. Some complain about incorrect orders and the distracting ambiance, with reports of unusual smells. However, there are also positive mentions of friendly staff and satisfying food, such as the Baconzilla and Spicy Chicken Sandwich. While opinions differ, the overall sentiment highlights a need for significant improvements in management and cooking practices to truly elevate the dining experience.

Google
3.3 ★ from 826 reviews
Bret
29.10.2023 - 18:41

During operating hours, there was no one visible at the restaurant and it had a strong smell of marijuana. I approached the establishment, but there was an unoc...

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Granny
29.10.2023 - 18:41

The delivery service was excellent, my food arrived hot and on time. The atmosphere of the restaurant was inviting and comfortable. I highly recommend dining he...

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Essex
29.10.2023 - 18:41

The food was hot and fresh, and we were served promptly. We ordered a takeout lunch and the price per person was between $10 and $20. I would rate the food a 5,...

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Tony
29.10.2023 - 18:41

Better service and fish sandwich was good. Service: Take out Meal type: Dinner Price per person: $1–10 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Pick...

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Nathaniel
29.10.2023 - 18:41

Order taker was very rude need a attitude adjustment.

Yelp
1.6 ★ from 5 reviews
Dan
17.10.2024 - 09:30

Poor food quality. Rally 's are known for their great fries but this is the 2nd time this week going to this location and their fryer seems to really need to be...

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Adriana
17.10.2024 - 09:30

The food is decent however they are really slow, assuming they're under staffed. It takes a long time every time, even when there's not a lot of cars ahead of y...

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Randy
17.10.2024 - 09:30

I've not eaten here in quite awhile now I know why. NEVER EVER AGAIN. The hamburger was cold, dry, the cheese wasn't melted, the bun was stale, the lettuce was...

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Tanya
17.10.2024 - 09:30

There are defiantely certain times of the day i will not frequent certain fast food places. this Rally's lunch is usually pretty solid. i really like the wings...

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Zach
17.10.2024 - 09:30

I really dont know why i even bothered to come here, other than my deep self hatred. These people are too incompetent to blend a milk shake, it makes me wonder...

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Facebook
1.8 ★ from 18 reviews
Foursquare
3.1 ★ from 2 reviews
Doordash
3.7 ★ from 1700 reviews
Restaurantguru
3.2 ★ from 774 reviews
Int Restaurants
3.5 ★ from 798 reviews
Sirved
2.6 ★ from 26 reviews

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