Malcolm Uphill - Feedback

Service poor Food poor Steak had a lot of grizzle Was warm Ordered cider but wasn't asked the waitress to change it and she wasn't very keen to do it, she then... read more Service poor Food poor Steak had a lot of grizzle Was warm Ordered cider but wasn't asked the waitress to change it and she wasn't very keen to do it, she then re ordered it and actually smelt the fresh pint and gave it to me! She explained it was the last of the barel I had to go and change it again !

Absolutely shocking! Food arrives cold. Both breakfast cold. Last time it was a fridge cold apparently grilled tomato. This time everything was cold. Sent it ba... read more Absolutely shocking! Food arrives cold. Both breakfast cold. Last time it was a fridge cold apparently grilled tomato. This time everything was cold. Sent it back and waited another ten mins to be given cold breakfast again. All sent back now off for lunch somewhere as I'm starving.

It’s fair to say it was the worst experience I’ve ever had in a Wetherspoons The manager who was on shift on the 29th September was totally out of her depth. Th... read more It’s fair to say it was the worst experience I’ve ever had in a Wetherspoons The manager who was on shift on the 29th September was totally out of her depth. The person in question has no customer service skills no manors and no respect towards customers When I asked for a receipt for a void transaction she couldn’t provide one and the attitude was just and check you bank When I asked again for a receipt she said I getting the door staff to kick you out. On a positive note the door staff were very understanding and agreed with me etc well done to the gentleman who I spoke to

Haven’t been in a while, met with friend but extremely disappointed, glasses not clean, lipstick, water marks well used glasses read more Haven’t been in a while, met with friend but extremely disappointed, glasses not clean, lipstick, water marks well used glasses

Great value to feed the family a good breakfast. We love the American breakfast, full English's with pancakes. Yum read more Great value to feed the family a good breakfast. We love the American breakfast, full English's with pancakes. Yum

I noticed the sign for Wetherspoon Pub above a building and felt compelled to eat there. The name of the pub was The Malcolm Uphill. Upon entering the building... read more I noticed the sign for Wetherspoon Pub above a building and felt compelled to eat there. The name of the pub was The Malcolm Uphill. Upon entering the building around 2pm, I was impressed by the size of the dining area and how full it was. The level of cleanliness was outstanding, especially considering how busy it was. When I ordered at the bar, the well-dressed young man who served me was polite and helpful, explaining the tea refill area. Our meal was promptly brought to our table as I returned. I was speechless by the cleanliness, peaceful atmosphere, and quick service.

This pub is the perfect size and has a charming atmosphere. The food arrived promptly, though it could have been a bit hotter. However, the burgers were delicio... read more This pub is the perfect size and has a charming atmosphere. The food arrived promptly, though it could have been a bit hotter. However, the burgers were delicious, perfectly cooked and served in a crispy bun. The staff and other customers were friendly and welcoming. Overall, a great experience.

I took my husband out for his birthday dinner and we were very disappointed with the food. It was not the best. read more I took my husband out for his birthday dinner and we were very disappointed with the food. It was not the best.

Ordered Jacket Potato, cheese and beans from the menu only for it to be delivered with hardly any beans. Complained to the waitress who told me to buy more bean... read more Ordered Jacket Potato, cheese and beans from the menu only for it to be delivered with hardly any beans. Complained to the waitress who told me to buy more beans from the app or the bar. As a regular I’m extremely disappointed.

We went on a Friday. Very busy. Staff very friendly. Chips were warm not hot. read more We went on a Friday. Very busy. Staff very friendly. Chips were warm not hot.

It's exactly what you would expect from Wetherspoons. Some of the furniture has seen better days, but the tables are always cleaned promptly, and the staff are... read more It's exactly what you would expect from Wetherspoons. Some of the furniture has seen better days, but the tables are always cleaned promptly, and the staff are friendly and attentive.

Prompt service and great beer selection. The staff was quick, and the restrooms were clean. Keep up the excellent work, everyone! read more Prompt service and great beer selection. The staff was quick, and the restrooms were clean. Keep up the excellent work, everyone!

Without a doubt, this is one of the best Wetherspoons I've been to. It's always great to have a solid Wetherspoons in the area. The food is generally quite cons... read more Without a doubt, this is one of the best Wetherspoons I've been to. It's always great to have a solid Wetherspoons in the area. The food is generally quite consistent in terms of portion sizes and quality, although during busy times, standards can sometimes slip. I've only needed to send food back a few times because it was lukewarm, the portion was a bit small, or it was missing a key ingredient. The staff here are excellent and genuinely friendly. However, at certain times of the day or on specific days, it can be difficult to find a table. Service for drinks is usually quick, and food service is generally efficient, but you might face longer waits during peak times. This is largely due to the popularity of this location in Caerphilly and the great value it offers. That said, like many places, prices have gradually increased quite a bit over time.

Wonderful venue for lunch and afternoon drinks. Great atmosphere during the day, changes somewhat after six at night. Food selection is excellent, plenty of bee... read more Wonderful venue for lunch and afternoon drinks. Great atmosphere during the day, changes somewhat after six at night. Food selection is excellent, plenty of beers both on tap and by the bottle. Cocktails available, also reasonably priced.

Fish was ridiculous small more like a fish bite than fish. Peas swamped the plate. Chips were OK. Complained but no notice taken. read more Fish was ridiculous small more like a fish bite than fish. Peas swamped the plate. Chips were OK. Complained but no notice taken.

Since breakfast and eating was amazing, both my mother and I are vegan and wetherspoons had meals for all diets, in the center of the city also! easier access a... read more Since breakfast and eating was amazing, both my mother and I are vegan and wetherspoons had meals for all diets, in the center of the city also! easier access and perfect for meals, definitely recommend

Nizza cleaner venue, generous guide lines for the guided and clearly visible. friendly and informative staff who knew their products. good selection of food and... read more Nizza cleaner venue, generous guide lines for the guided and clearly visible. friendly and informative staff who knew their products. good selection of food and drinks at really cheap trips. 1 or 2 idiotic youngs there, but the personal treated them quickly, nice mood and relaxed atmosphere.

Fast service, 4 people ordered eating and drinking all quickly served and tasteful and filling, good customer service, staff were helpful and friendly read more Fast service, 4 people ordered eating and drinking all quickly served and tasteful and filling, good customer service, staff were helpful and friendly

Excellent food, there has been a change of certain items on the menu (which the kids were not impressed with) but all round a great experience and staff were ve... read more Excellent food, there has been a change of certain items on the menu (which the kids were not impressed with) but all round a great experience and staff were very helpful!

I had the other week here with my son's breakfast. read more I had the other week here with my son's breakfast.

The menu reveals that this restaurant is part of a large UK conglomerate that operates pubs and offers standardized menus. The atmosphere is pleasant, and the f... read more The menu reveals that this restaurant is part of a large UK conglomerate that operates pubs and offers standardized menus. The atmosphere is pleasant, and the food is quite good. It’s conveniently located not far from...

It's a Witherspoon's, so you know what to expect. Overall, it's not too bad and definitely better than the other pub options near the castle. read more It's a Witherspoon's, so you know what to expect. Overall, it's not too bad and definitely better than the other pub options near the castle.

I'm not quite sure why this place is named the Malcolm Uphill since it's a Wetherspoon's, but I had intended to visit another restaurant that ended up being ful... read more I'm not quite sure why this place is named the Malcolm Uphill since it's a Wetherspoon's, but I had intended to visit another restaurant that ended up being fully booked.