Kfc - Caerphilly

#5 - Fast Food - Caerphilly, American, Ice Cream

Kfc

1.5 / 5 (53 reviews)

Description

Despite its convenient location, this KFC has left customers disappointed time and time again. From food with a funny aftertaste to the disturbing discovery of medication in a meal, diners have shared their unappetizing experiences. With reports of getting sick after eating at this establishment and encounters with unclean tables, slippery floors, and undertrained staff, it's clear that this location is not living up to KFC standards. It seems this branch has become a cautionary tale for those considering a visit, with many opting to dine elsewhere for a safer and more satisfying meal.

Last update: 17.01.2026 from: Tiffany

Feedback

★ 1.5 / 5 from 53 reviews
thompson-heather
12.10.2023

Ordered 2 mighty buckets for one at drive through. A bucket should contain 6 chicken pieces of different types. Got home and found each bucket was 2 pieces short.

froggirlsouthwales
12.10.2023

Disappointing all round. Will not return here. The food was cold and had to wait in the car for about 15 mins despite being a drive in.

zakksnanny
12.10.2023

Not the best kfc by far, sraff chat to each other whike serving you, forget things and espect you to wait yet its supposed to be a drive through

tiffany-murphy-2
12.10.2023

This is the worst KFC there has ever been. About 2 hours before closing they stop cooking chicken. It's not just my experience. Many of my friends have been told. Sorry we ran out of chicken? Really??? I know when they stitched up as a whole company there was an issue. Ridiculous. Final nail in the coffin. I ordered a box meal from the drive through and when I came to eat the food a couple of minutes later there was an open strip of paracetamol on top of my food when I opened the box. Beyond a joke. The franchise manager here must spend no money on training their staff.

philip-robertson
12.10.2023

Ordered a party bucket via the drive through on Sat 4th August around 7pm. Got home and missing 3 items. This is not the first time... and not even the 3rd time in fact. I understand there's lots going on to improve this particular restaurant... but missing items, particularly side orders over and over again is ridiculous.

More information

QR-Code for the menu

QR-Code zur Speisekarte von Kfc

This restaurant offers

FAQ

The restaurant also provides suitable seating for its smallest guests in the form of baby high chairs.

The rooms in the restaurant are wheelchair accessible and can also be used with a wheelchair or physiological limitations.

Suggested nearby restaurants.