Arby's - Cabot

Let’s see where do I start. I pulled up to the speaker and the girl at the drive thru was immediately rude. She seemed bother that she actually had a job to do.... read more Let’s see where do I start. I pulled up to the speaker and the girl at the drive thru was immediately rude. She seemed bother that she actually had a job to do. Got to the window and a drink is shoved in my face. I paid, got the order and left. When I got to the hotel I’m staying at and got the food out everything was there so that’s a plus. No spoon for the mac and cheese though, which was cold by the way. The sandwiches were pretty good. The fries were unsalted and cold. And lastly the cherry turnover yet another cold item. Mind you my hotel is across the street. There is absolutely no reason for a single item I ordered (besides the drink) to be cold. I usually like Arby’s but this location really needs a better leader for the team.

I ordered the number two combo in a large size today and was extremely disappointed with the small sandwich I received. This was by far the smallest sandwich I... read more I ordered the number two combo in a large size today and was extremely disappointed with the small sandwich I received. This was by far the smallest sandwich I have ever gotten from any Arby's location. I think they must have given me the wrong sandwich because there is no way they have gotten this much smaller. It was not even half the size of what I am used to getting.

This place has literally turned into an unfriendly restaurant. The employees care to talk more about what they did last night than listen to your order. The las... read more This place has literally turned into an unfriendly restaurant. The employees care to talk more about what they did last night than listen to your order. The last 4 times, yes 4 times through the drive thru, my order has been incomplete. When I go in to get the rest of my order, all I see is unprofessional kids ignoring the customers and it frustrates me. As a local business manager, I know the appearance/attitude of their employees has to do nothing but hurt their business. Seems to be the feeling of everyone I speak with.

I was asked to pull forward to wait on my order, which is no problem but was asked to very rudely. I waited for 15 minutes for my food to be brought out to me.... read more I was asked to pull forward to wait on my order, which is no problem but was asked to very rudely. I waited for 15 minutes for my food to be brought out to me. I checked the bag for sauce that I had asked for previously and there was none, so I asked the lady who brought my food for some. This was like asking for a kidney. Rude faces made at me and when she comes back just throws the sauce in my hand. Got home and my sandwich was a wreck, could barely pick it up to eat it. The fries were bottom

Just tried to go in to Arby's 845 hours posted beside door says dinning open til 9pm drive through open til 10pm. There was a group of people eating at one tabl... read more Just tried to go in to Arby's 845 hours posted beside door says dinning open til 9pm drive through open til 10pm. There was a group of people eating at one table not in uniform so I doubt they were employees.. Called the store, they said we closed our dinning room use the drive through. I explained I was on a bike and wanted to use counter. Too many issues with this location.. I will not support this business anymore.