Costa Coffee - Burnley United Kingdom

Yummy it here... Nice hot coffee. Friendly staff and yummy gingerbread muffs impolite staff????really???? I've been in here a lot and the staff have never been rude in fact they r a vv friendly bunch... can't do enough for you showing photos after the refurb nice& the choc orange muffs yum just tried hazelnut cake warmed with cream omg soooo goodtry the orange cake v nice but just tried a Bakewell not so nice

Got the order wrong twice which I can not have cows milk due to allergy, complained there was only 3 members of staff and was rude to myself and other customers in the queue, what do you want now to a person simply waiting for her drink at the side. Ended up leaving my entire coffee without trying it due as I didn 't want to receive anymore of her aggressive tone. Unprofessional.

Rude Staff behind the counter. I was told the manager had not bothered to order any gift cards. I was given the last TORN CARD and then told their printer was not working so I could not get a clear receipt. I was then told to complain to head office which I have every intention of doing.

Enjoyed having a little treat here News years day. It was the only place open in town.

Who doesn't love a good coffee. Nice place, clean and tidy too.