Starbucks - Burlington

My daughter spilled her drink and I was cleaning up a mess, and at a time of embarrassment, someone came right over and said he would be happy to clean it for me? he even offered to make a fresh drink, and with a SMILE! I asked him name and he was the store manager, names Parsa. I wish more Starbucks had managers like this, the world would be a better place ?

I had trouble deciding between one star or two, but the consistency and severity of the mistakes from this location for UberEats is enough to give it one star. I was a Starbucks barista as recently as December of 2021. I know it isn't difficult. A mistake here and there happens, but *most* of my orders are wrong. Today, I spent *extra* money to ensure I would get a good drink today, since I know they aren't the best and I really just wanted a good drink this time. I asked for my grande drink to be without ice and in a tall cup. I didn't want it watered down, and I didn't want them to make it wrong by adding extra milk. Flling up a cup with milk just because I asked for no ice messes up the ingredient ratios. It definitely says I ordered my drink to be in a tall cup, I double-checked. They gave me a grande cup. It wouldn't be so bad if they had at least not given me the excess milk, but of course they did. They might actually be doing it on purpose at this point. :

FAVORITE starbucks in the area. You are all amazing. ?? Pls unionize this store!!

Easy to get in and out. Neat and clean. The people are very nice and always say he'll and thank you

We places an online order and had a confirmation that it was ready. Upon arriving, we could not find our drinks. We tried to ask the baristas about our order but we were completely ignored. By this point we were going to be late for work so we just left. Never had this issue at the Woburn Starbucks and they're just as busy.