Arby's - Burley
Arby's
Description
**Dining at Arby’s: A Mixed Experience**
At Arby’s, diners can enjoy a blend of affordability and nostalgia. While many patrons appreciate the delicious offerings, such as fresh curly fries and creative sandwiches like the chicken salad, others report inconsistent service and order inaccuracies. Customers have praised staff members, particularly one named Darshella, for their kindness and attentiveness during challenging moments. However, some reviews highlight extended wait times, missing condiments, and frustrating billing issues. Despite its recent remodel and appeal, the restaurant’s experiences vary widely, reflecting the need for improved customer service and quality control in some areas.
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Feedback
Every time we eat here, there's a problem. it has come to the point when something dosis does not change at this place, we do not go back. we are truck drivers for a local business and we eat at arby’s all the time and that is definitely one of the worst.
They just recently remodeled and since they have reopened I have ate there once every weekend since. And everytime I go through the drive-thru. I ask for arby sauce and horsey with my order. I will never get any with my order I always have to drive back around and go into the store and ask for sauce for my sandwiches. And last time I had to go in to ask for marinara and bronco berry sauce for the mozzarella sticks and jalapeno poppers i ordered. I get tired of always having to go back around and into the store to get what I had asked for at the window.
The curly fries were extremely fresh. The chicken salad sandwich, featuring pecans and cranberries, was delicious and very satisfying. The roast beef and cheddar was also fresh and served hot.
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