Panda Express - Burleson
Panda Express
Description
At this local eatery, patrons are met with a mixed bag of experiences. While some diners appreciate the quality Chinese food and friendly staff, others express frustration over frequent menu item shortages, particularly soy sauce and teriyaki sauce. Service inconsistencies plague the restaurant; some customers report rude interactions and mishandled orders, while others praise the attentiveness of specific staff members. The cash-only policy and long wait times during busy hours add to the grievances. Overall, the restaurant demonstrates potential but struggles with customer service and inventory management, leaving patrons divided on whether to return.
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Feedback
Good Chinese food for a decent price, I always enjoy visiting this location. Friendly staff and a comfortable place to dine!! I only wish that Panda Express would bring back sweet and sour chicken!!
The Panda Bowl, featuring white rice, chow mein, and mushroom chicken, was delicious and only cost $8.30.
If you don't use the drive-thru during lunchtime, you may experience a wait before being served. Additionally, on multiple occasions, we have found that at least two of their menu options have been unavailable.
I avoid restaurants that ask for donations because it is bothersome and creates uncomfortable situations. This practice needs to end.
The person waiting on my husband was great. The lady that acted like she was in charge was not. I guess this kind lady put 2 extra shrimp in my order. The lady called her out on it and made her go back to my order after she moved on to my husband’s and made her remove 2 shrimp. The lady that thinks she’s in charge needs to be demoted and retrained in customer service. There is a way to train people and it’s not in front of customers for something so stupid. This is strike 2 against this location for us, we may just start going to their other Burleson location where we have NEVER had an issue.
Menu PDF
FAQ
More information
QR-Code for the menu
