Dunkin' - Burbank
Dunkin'
Description
In a city filled with dining options, this restaurant offers a mixed bag of experiences. While many customers commend the food quality and the generally polite staff, service consistency proves elusive. Some visitors report issues with order fulfillment, with favorites often unavailable, and complaints about charging for basic amenities like tap water adds to frustration. However, positive encounters still shine through, with friendly staff occasionally transforming the dining experience. Despite the occasional hiccup with drinks and online orders, loyal patrons return, drawn by the charm of the employees and the hope for a better visit.
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CUSTOMER SERVICE SECOND TO NONE. STAFF IS RUDE. If you are planning on coming to this store to put in an order for an ice cream cake for a birthday/anniversary or any other event.. STOP. Do NOT come in. Don't waste your time. They won't help you. I came in on 03/02/2022 at 3pm. I came in and went straight to their cake catalog which is located on the right side as you come inside the building. After looking through their selection and making a decision I approched the cashier and asked if I cou … – show
