Zaxby's - Full Menu

On the plus side, the service was excellent, especially considering how busy they were. We received our order quickly, and the place was nice and clean inside.... read more On the plus side, the service was excellent, especially considering how busy they were. We received our order quickly, and the place was nice and clean inside. As for improvements, this is a bit nit-picky, but I tried the new Signature Sandwich, which is marketed to compete with Popeyes, and it was very impressive. However, it could use a bit more sauce; otherwise, it might have been the best sandwich. I'm really just splitting hairs here. In summary, this franchise did an amazing job!

Guy at register, Juan J., had his AirPods on his ear and could not hear us. He took it off to hear, then put it back. I don?t understand how wearing AirPods is... read more Guy at register, Juan J., had his AirPods on his ear and could not hear us. He took it off to hear, then put it back. I don?t understand how wearing AirPods is allowed, especially at the window when you have to communicate with the Customer. I guess he was so pre-occupied with whatever he was listening, he could not get my drink order correct. I had to ask to remake because it was wrong. Also, I noticed he continued to mess with his long hair pushing it back with hand and then Handling food. Per servsafe, employee must wash hands after touching hair. Of course he was not doing that. When I open the bag to get the food out, one of his hair was in it. Nasty. Management has much needed training to be done at this location.