Applebee's - Buford

We had a pleasant experience. My shark blast was fantastic, and my whiskey bacon burger was delicious! My wife mentioned that her dip sandwich could have been i... read more We had a pleasant experience. My shark blast was fantastic, and my whiskey bacon burger was delicious! My wife mentioned that her dip sandwich could have been improved. Our server was friendly, although a bit slow with drink refills.

I love Apple Bees way back for years, this one I in Sugar Hill GA , went to for lunch with special need patience I care for, his mother was with me. They had a... read more I love Apple Bees way back for years, this one I in Sugar Hill GA , went to for lunch with special need patience I care for, his mother was with me. They had a special and said I could not get it because it for bar credit. I understand and say I will got to the bar and purchase it, sit there and pay out and bring it back to table to eat. They denied me to do so, I ask to speak to manager, explain I have a mental I?ll client with me he can not sit at a bar. Tried to work with them, to no avail. If I don?t take client to bar and eat I cannot have special. So therefore I humble myself and stayed at table order something else waiters as well management was very nasty to me. Because I was scared they do something to food, I just left it alone. This is not how you treat people just want to expose, actually I was the only black in the place.

FOLLOW UP: Brian, the manager on duty, called me back and apologized. He offered to comp me a meal tomorrow, which I appreciate. Thank you for following up, Bri... read more FOLLOW UP: Brian, the manager on duty, called me back and apologized. He offered to comp me a meal tomorrow, which I appreciate. Thank you for following up, Brian.

I love Apple Bees way back for years, this one I in Sugar Hill GA , went to for lunch with special need patience I care for, his mother was with me. They had a... read more I love Apple Bees way back for years, this one I in Sugar Hill GA , went to for lunch with special need patience I care for, his mother was with me. They had a special and said I could not get it because it for bar credit. I understand and say I will got tothe bar and purchase it, sit there and pay out and bring it back to table to eat. They denied me to do so, I ask to speak tomanager, explain I have a mental I?ll client with me he can not sit at a bar. Tried to work with them, to no avail. If I don?ttake client to bar and eat I cannot have special. So therefore I humble myself and stayed at table order something else waitersas well management was very nasty to me. Because I was scared they do something to food, I just left it alone. This is not howyou treat people just want to expose, actually I was the only black in the place.

I have gone to this Applebees all my life and have never had a complaint aside from tonight. Now I understand they were short staffed and the waitress was very... read more I have gone to this Applebees all my life and have never had a complaint aside from tonight. Now I understand they were short staffed and the waitress was very apologetic about the wait for the food and drinks. When I received my meal I asked for extradressing and again while waiting I was tossing it around and found a hair. The manager was a few steps away so I handed it toher told her about the hair and all she had to say was ?would you like another?. I said of course and waited. When I receivedthe replacement meal the salad had already been tossed in dressing which instantly made me think great she pulled the hair outand gave me the salad back. I was disgusted.