Denny's - Full Menu

The management at this restaurant has decided to part ways with their manager, Austin. He lacked the necessary management skills and often behaved poorly. It is... read more The management at this restaurant has decided to part ways with their manager, Austin. He lacked the necessary management skills and often behaved poorly. It is important for the new manager to prioritize customer service.

I recently visited Denny's and had a disappointing experience. We waited for over two hours for our food, and the manager, Austin, was unhelpful. When our food... read more I recently visited Denny's and had a disappointing experience. We waited for over two hours for our food, and the manager, Austin, was unhelpful. When our food finally arrived, it was not prepared correctly. I was frustrated and asked to speak to the manager, but he was not accommodating. Additionally, it seemed like we were being treated unfairly compared to other customers, particularly African Americans. Despite my love for Denny's, I will not be returning due to the poor service and apparent discrimination. I urge others who have had similar experiences to contact corporate and demand better treatment. It is unfortunate that in this day and age, racism still plays a role in determining the level of service a customer receives.