Whataburger - Bryan

Food was great but they did not put our fries in the bag so we had to get out and get them. Mistakes happen and all it cost me was a few seconds of time. read more Food was great but they did not put our fries in the bag so we had to get out and get them. Mistakes happen and all it cost me was a few seconds of time.

Everyone is entitled to his way through life. What if we learn that as humans, it might take out a lot of tension that is applied by other Shenanigans. One of t... read more Everyone is entitled to his way through life. What if we learn that as humans, it might take out a lot of tension that is applied by other Shenanigans. One of the cashiers had a hard day, but the food was so good I couldn't let them miss my what-a-chicken sandwich with cheese, Mayo, salad and tomatoes. (Mmmmmmm fan lick well.

I left the food on the table and walked out. The server, a Black lady with a noticeably large chest, got everyone's order wrong and was breathing heavily over t... read more I left the food on the table and walked out. The server, a Black lady with a noticeably large chest, got everyone's order wrong and was breathing heavily over the food. She was also swearing while the manager stood right there. This has to be the most chaotic Whataburger experience I’ve ever had, and I'm from Houston.

The food was satisfactory, though the fries were a bit too salty for my taste. Unfortunately, I've noticed a decline in customer service since they teamed up wi... read more The food was satisfactory, though the fries were a bit too salty for my taste. Unfortunately, I've noticed a decline in customer service since they teamed up with the Chicago company; it definitely feels slower now. The young woman at the register could use some customer service training. It's crucial to make eye contact with customers and offer a smile—even while wearing a mask. When handing back change or a receipt, it would be nice if she could take a moment to acknowledge the customer rather than just passing it over without any interaction. Additionally, when serving food, it would be appreciated if they asked whether we needed any condiments or anything else.

I had a wonderful experience at the restaurant. Even though it was late and the place was busy, the person at the drive-thru was exceptionally polite. I initial... read more I had a wonderful experience at the restaurant. Even though it was late and the place was busy, the person at the drive-thru was exceptionally polite. I initially forgot to upgrade my order to a Whatameal, but when I asked to add it at the end, he stayed calm and courteous throughout the entire process. The woman who handled my payment and brought out my drinks and food was equally polite. Despite the rush, she made it a point to wish everyone a good night as they left.