McDonald's - Brusly

Burgers, Chicken, Breakfast
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McDonald's

McDonald's
2.4 / 5 (4292 reviews)

Description

Located in a busy area, this McDonald's faces significant service challenges, including excessive wait times up to 45 minutes and frequent order inaccuracies. Customers report understaffing during peak hours and unprofessional, sometimes hostile interactions from employees, severely impacting the dining experience. Multiple patrons express frustration over poor communication and mishandling of simple transactions, leading to lost trust and customer departures. However, some visitors praise the quality and freshness of food during late-night visits, applauding the staff’s efforts during less busy hours. While the restaurant offers potential, improvements in staffing, management, and customer service are essential to restore its reputation.

Last update: 17.01.2026 from: Travis

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★ 2.4 / 5 from 4292 reviews
travis-tanoos
21.06.2024

Hey! It's the golden arches, but I'm not a big fan. If ya need a good cup of lemonade on the run, stop in.

madison
21.06.2024

Don’t come here, very unprofessional : I had hair in my McFlurry just asked if I could have another one and they were looking as if I made it up.

michael-cedotal-bird
21.06.2024

Disappointing. This is the worst McDonald's in the area. On a busy Saturday morning, there were only two staff members working. Management should reconsider their hiring practices to ensure the restaurant operates more efficiently.

larissa-alexander
21.06.2024

My food was fresh and hot ALL OF IT! I went at night around 10:45-11 pm. Best experience Ive had at a mcdonalds in years! thank yall for all the hard work yall do!

mz-jones
21.06.2024

This place is PATHETIC; A 45m wait time is ridiculous. I ordered a 10pc nugget and 2 large fries ,THATS IT. I still only got 5pc nugget and fries EXTRA SALTY, Manager didn’t enforce NOTHING. THIS IS THE WORST PLACE IVE ORDERED FROM. They can just close it down at this point. I SHOULD HAVE ORDERED FROM SONIC.

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