Omsins - Broxbourne

Wow! this place is amazing, first of all we were greeted to a seat of our choice by the workers who were ordering correctly and the atmosphere, soothing and aut... read more Wow! this place is amazing, first of all we were greeted to a seat of our choice by the workers who were ordering correctly and the atmosphere, soothing and authentic, which only complicated the overall experience. the drinks were made with care, quickly came out and the food followed to expect time. eating was absolutely mouth water, fresh and authentic, also great, fair, portion sizes. the personal was attentive and friendly. they must try this place, they will not disappoint.

Ordering outlier and will order again and again! the portions are a good value for money and each dish is extremely tasty. based in the heart of hoddesdon, this... read more Ordering outlier and will order again and again! the portions are a good value for money and each dish is extremely tasty. based in the heart of hoddesdon, this jewel of a place, was for one because on my list of meetings and I can only say I wish I had been here earlier. everything on the mixed starter lures delicious and for two people, very generous. the pad thai was perfect, we went with the tofu option and the pieces were big! highly recommended for one of the best Thai food round.

Excellent Thai food and great service were the staff very friendly and helpful to even change our main thing on garnel after we discovered that they used all fr... read more Excellent Thai food and great service were the staff very friendly and helpful to even change our main thing on garnel after we discovered that they used all fresh seafood. the garnels in all are excellent, so well cooked and tidy kings don't garnel. sad they have not many authentic Thai drinks and desserts, but the desserts they have are fantastic, the Thai pancake is particularly good (pandan custard with ice)

We went out on a Saturday night to celebrate multiple birthdays with a group of friends. We have visited this restaurant many times before and always enjoyed ou... read more We went out on a Saturday night to celebrate multiple birthdays with a group of friends. We have visited this restaurant many times before and always enjoyed ourselves. However, this time the service was disappointing. Our waitress was very busy and apologetic for the delays, but the service just got worse throughout the evening. Some of the starters were cold and one was inedible. When my friend ordered a spicy curry, the waitress questioned her choice jokingly, which was not appreciated. There were mistakes with the orders, including my husband receiving the wrong dish. When my friend ordered a tofu and vegetable curry, it came with no vegetables, only a pot of curried vegetables with overcooked potato. Despite finding a bone in my chicken, we didn't complain when asked how the meal was. The waitresses cleared our plates while some of us were still eating and took our water glasses before we had finished. We also observed unprofessional behavior from the kitchen staff and management. The final disappointment was the bill, which included a £21 service charge on top of the £200 total. We refused to pay the service charge and agreed to split the bill at £35 per person. This confused the waitress, who then brought the manager over to question us. We felt mortified and uncomfortable during the interaction. Despite our explanation that we were not happy with the service charge, the manager was confrontational. This experience ruined our evening and we have decided not to return to this restaurant in the future.

I would never return to this restaurant. They serve terrible, cheap wine for £18 a bottle and all the chicken dishes I tried were stringy. read more I would never return to this restaurant. They serve terrible, cheap wine for £18 a bottle and all the chicken dishes I tried were stringy.