Reviews
What kimandpet doesn't like about Marks Spencer:
We frequent this cafe nearly every day. The coffee is excellent and the staff is fantastic, but recently they switched the bread for toast to sourdough. While some may enjoy this change, we personally do not and are disappointed that we are not provided with a choice. It is especially frustrating considering that Marks and Spencer sells a variety of bread in the food hall adjacent to the cafe, so there doesn't seem t... View all feedback. What JTreborM likes about Marks Spencer:
Excellent coffee. Excellent choice of food. Table clearing could be more efficient which is very often the issue with most places that are busy. But otherwise a very pleasant experience. View all feedback.
Reviews from various websites
I went to the cafe, which had a spacious seating area. I was disappointed to find out that the avocado on sourdough toast was only available for breakfast. They...
read moreWent with my family so my daughter for a fitting. The staff were polite and attentive. Thanks for for being such a cool bunch. :
What a disgrace this cafeteria is, really lets the reputation of M&S down!! It is a very busy, profitable, cafe and yet so poorly staffed and managed. Tables an...
read moreTotal disgrace Marks Spencer management you should be ashamed of yourselves! Dirty tables, floor dirty shame on you!
We frequent this cafe nearly every day. The coffee is excellent and the staff is fantastic, but recently they switched the bread for toast to sourdough. While s...
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read moreMarks & Spencer's cafe offers a varied menu and excellent coffee, making it a popular spot for shoppers. However, recent visits reveal concerns about service efficiency and cleanliness. Patrons report lengthy waits for food and inadequate table clearing, leading to a cluttered environment that detracts from the overall experience. The recent switch to sourdough for toast has sparked mixed reactions among regulars, with many yearning for more bread options. While some enjoy the spacious seating and variety offered, many feel that M&S must enhance staffing and management to uphold its coveted reputation in the hospitality sector.