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Unfortunately, I can't comment on the facilities because we finally couldn't travel, but I can say about the humanity of the hotel staff and it's been disastrou... read more Unfortunately, I can't comment on the facilities because we finally couldn't travel, but I can say about the humanity of the hotel staff and it's been disastrous. We had to cancel the rooms a week before the day after the free return) because they hospitalized one of the guests and not with the jotificante doctor or on prior notice returned what we had paid. I understand when it comes to a change for no reason, but with a person admitted to the hospital and a medical part, I have nothing else to say that the staff of this hotel has no values. We even ask to change the date so that we can go further, as it is a destination that sometimes we go a year with all the family and friends, and neither. There are many charming hotels in the area and the level of humanity is not difficult to overcome, so we will be back, but this hotel is not. Furthermore, the reception boy shows a lack of total empathy on the phone. You will never pass! *I am here after contacting the hotel* one day after this comment and after sending all the documentation by email, the hotel has contacted me by phone to make me the refund.Hugo is very friendly and open to shake the facts that have been happening. thanks.

We've been this bridge there and the truth we love, the super clean room, that they spent every day cleaning the room and making the bed, the monica attention a... read more We've been this bridge there and the truth we love, the super clean room, that they spent every day cleaning the room and making the bed, the monica attention and the guy from the reception excellent, we're going back and recommend it to a hundred