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Contribute FeedbackValentine's Day at Meritage was a major disappointment, from slow service to poorly cooked meals. The restaurant failed to deliver on expectations, leaving diners unsatisfied. The quality of food at brunch was inconsistent, with some dishes falling short. Service was lacking, with mishaps like incorrectly cooked steaks and delayed orders. Although the restaurant shows potential with an excellent wine list, the staff seemed unprepared and undertrained. On the upside, made-to-order omelets and friendly service from staff like Marco provided some highlights. Overall, Meritage has some work to do to meet its aspirations of being a top local restaurant.
The hotel appeared to a limited amount of guests on this morning. The buffet was not offered as an option.
The omelets were cooked to perfection, made to order. We had a great server, Marco, who was very attentive and we also enjoyed the mimosas. The shrimp dish was fantastic, but the New York steak could have been cooked a bit better as it was a bit dry. Overall, we preferred the prime rib and found the staff to be very friendly.
We had rare filet and it was so tender we didn't need a knife to cut out steak. Delicious!
Valentine's Day at Meritage...What could good wrong? EVERYTHING! We were slow to be sat, even though we had a reservation. We ordered their Valentine's Day feature with the addition of bacon wrapped shrimp as our appetizer. After waiting 35 minutes we received our main course, however, we had not gotten our appetizer or our salads yet, so they took our meal back to the kitchen and brought out our appetizer and salads at the same time. We were getting ready to start eating those, and here came our main course again, which sat on our table getting cold while we finished our appetizer and salads. We had to ask for dinner plates and steak knives. We requested our Chateaubriand be cooked medium, what we received was rare to the point that we had to bring it home and cook it longer before we could eat it. No one ever checked on us to see if our meal was alright, if our steak was cooked correctly, if we needed refills on our drinks (which we did and never got), or anything. The only time anyone approached our table it was to take our order, deliver food or clear dishes. We were very disappointed because we live like 10 minutes away and were really looking forward to discovering a new, local restaurant.
Everything was wonderful and our server was fantastic, professional and friendly. 4 stars because the website needs to be clear that the buffet price on the menu is for weekdays only. Sunday is considerably more, and even on non-holidays.