Boston Pizza - Brooks

Typical franchise with ok service. Anytime we've experienced an issue, the manager has made it right.

We visit Boston Pizza often in our city, so wanted to try the Boston Pizza on our trip to Brooks as it was across the street from our hotel. The greeters were somewhat friendly, but a bit terse. The waitress was the one who really made the meal unenjoyable. She was unfriendly and inattentive. Hard to believe she is employed - very poor at her job. She did not smile at us and completely ignored our pre-teen children. She did not offer them their dessert - we had to ask for it! We were not asked if we wanted a refill at all. My husband has to ask for a water refill. My gluten free pizza was over cooked, almost burned, and was lacking sauce. It was dry and tasteless. I order this same pizza at other BPs and have never had this problem. The restaurant also looked very plain compared to the up-style BPs in Ontario. Not recommended.

As a Brit visiting Brooks I popped in to see if they had the European Champions Cup on - and they did.So I'm sitting here with a delicious Rickards Red and enjoying the game with a number of other people.The place is very big, clean and the staff are very efficient.There are about 13 big screens. It's a great place to come to watch sport and have a drink.

I've eaten in several BP's over the years, and the Brooks location is one of the top best. They moved to their present location a few years back, and it's proven to pay off well. Their current spot is high vis, right at the north entrance to Brooks off the Trans Canada. Great atmosphere, love the food, and the staff is fantastic.

Dark, noisy, food is not as good as at other Boston Pizzas, tables too close together, went a few times will not go again