Reviews

Overall Total Score
4.3 out of 5
Impressive | 10052 reviews

What James Robertson doesn't like about Shake Shack:
Meh… been to a few shake shacks but this one is probably the worst one I’ve been to. Chicken bites were burnt, tasted like the cooking oil was long overdue a change and burgers were okay. Tried the Hot Ones burger which doesn’t come with any lettuce or tomato so don’t forget to add it to your order if you are expecting it. Overall the service was slooooow and waited longer than we should have, considering the restaur... View all feedback. What Toni likes about Shake Shack:
I had the hot honey chicken sandwich when I went. It was really good and I'd definitely reccomend it! Definitely a lot less spicy than I expected, so don't be intimidated! I had the Pina punch and it was more sweet than I wanted but still good! The fries weren't as good as I had remembered though View all feedback.

Reviews from various websites

Restaurantji
4.1 ★ from 229 reviews
Na'imah
14.08.2023 - 15:41

The atmosphere of the place is charming, but unfortunately the food was awful. It doesn't make sense to dine in and have all the burgers served cold. The fries...

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Karina
14.08.2023 - 15:41

I am fortunate to have tried Shake Shack in several states across the US and I absolutely love it! The service and hospitality from the young staff working here...

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Andrew
14.08.2023 - 15:41

This Shake Shack location is fantastic. It is clean, efficient, and the food was served promptly. There was a staff member ensuring the accuracy of each order b...

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Pierre
14.08.2023 - 15:41

The best shake shack I have ever had. Pleasant experience with my sons on Father's day.Food: 5/5

Melissa
14.08.2023 - 15:41

My co-teacher and I went on a class trip to Brooklyn Bridge Park yesterday with our 20 students and 10 parent chaperones. We got there when it opened and the wo...

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Shake Shack at Brooklyn Bridge Park offers a mixed experience ranging from disappointing to outstanding. Some customers found the food to be subpar with poorly cooked dishes and slow service, while others were impressed by the cleanliness, efficiency, and delicious menu items. Despite some complaints about missing orders and lack of condiments, there were positive remarks about the cleanliness of the restaurant and the exceptional service provided by staff members like Jody. Overall, opinions vary from extremely satisfied to disappointed, so visiting this location may result in a hit-or-miss dining experience.

Int Restaurants
4.3 ★ from 7083 reviews
Thomson
20.07.2023 - 22:37

Amazing burgers, chicken bites and hot dogs. Strawberry shake and mango passion was pretty good too. They missed out our strawberry shake in the order and no co...

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Albert
20.07.2023 - 22:37

I love Shake Shack! Can’t go wrong with anything here. It does get busy at some point so ordering through the app definitely helps. I love my Shackburger, bacon...

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Mafer
20.07.2023 - 22:37

Great experience, fabulous view of the Brooklyn Bridge, good service, clean tables and bathrooms. There's a changing table in the women's bathroom. Only tried f...

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Toni
20.07.2023 - 22:37

I had the hot honey chicken sandwich when I went. It was really good and I'd definitely reccomend it! Definitely a lot less spicy than I expected, so don't be i...

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Yazel
20.07.2023 - 22:37

I went durong a major snowstorm in NYC and the entire restaurant was empty. It was us and the restaurant staff. It was great, we sat right next to the fireplace...

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Doordash
4.5 ★ from 2400 reviews
Sirved
4.2 ★ from 340 reviews

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