Ny Brooklyn Bread

I believe this is one of the last few places in the neighborhood where people of European and mixed heritage can still find food catered to their tastes. The ne... read more I believe this is one of the last few places in the neighborhood where people of European and mixed heritage can still find food catered to their tastes. The next best option for other foods is probably Netcost, especially for elderly individuals who have enjoyed the foods from Europe. It's also great to see products that are genuinely baked and made in America. I think there's one more authentic European grocery store left, which is Cherry Hill on 86th Street.

The customer service from the two women working during the mornings was awful. They were rude and unprofessional. If you dislike your job, perhaps it's time to... read more The customer service from the two women working during the mornings was awful. They were rude and unprofessional. If you dislike your job, perhaps it's time to consider resigning, as no one would miss you. This behavior is completely unacceptable.

They called me to inform me that a menu item wasn't available to substitute. They went above and beyond by sending me extra bread. Everything was soft and fresh... read more They called me to inform me that a menu item wasn't available to substitute. They went above and beyond by sending me extra bread. Everything was soft and fresh. Thank you all, and keep up the excellent service!

The bagel was absolutely delicious. You get to choose your own bagel from a selection, and then they toast it and add cream cheese or other toppings. The bagel... read more The bagel was absolutely delicious. You get to choose your own bagel from a selection, and then they toast it and add cream cheese or other toppings. The bagel itself was perfect—chewy on the inside with a nice crispness on the outside.

The bread tastes great, I come here all the time. However, the last couple of times the regular round and square loaves had giant holes in them. When your machi... read more The bread tastes great, I come here all the time. However, the last couple of times the regular round and square loaves had giant holes in them. When your machine slices them, they are useless for sandwich making. You might want to checkout the help once in a while to make sure the dough is mixed right, too much yeast or something. Sincerely, Jack M.