Lebron - Brooklyn
Lebron
Description
A beloved Spanish eatery earns praise for consistently delicious dishes, a personal touch and willingness to deliver long distances, but is marred by troubling service lapses. Customers report frequent order mistakes, missed calls about availability, rude or distracted staff, careless delivery practices and an allegation of discriminatory pricing. Management sometimes calls with thoughtful substitutions, yet unpredictability and professionalism concerns leave community trust frayed despite the food’s strong appeal.
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Feedback
They are incredibly unpredictable and unprofessional. I order from them frequently, but they continually make mistakes with my orders and never call to let me know what items they do or don't have!
Horrible service. The old man was on the phone with no regard to customers while on the phone. I asked for anyone that could help and was completely ignored. Not acceptable
The phone staff are extremely unprofessional; they hang up on you without a moment's hesitation.
This restaurant discriminates by charging black customers more than Spanish-speaking customers. It's unacceptable to have a business in this community and treat us as inferior.
