Dunkin' - Brooklyn

The staff is always polite and fast. I always use the drive-thru and even with a long line of cars I've never waited long. read more The staff is always polite and fast. I always use the drive-thru and even with a long line of cars I've never waited long.

This place has been quite disappointing during my visits over the past month. It seems like they hire anyone, as the service is inconsistent and my orders have... read more This place has been quite disappointing during my visits over the past month. It seems like they hire anyone, as the service is inconsistent and my orders have been wrong multiple times. Items are often missing, and I have to point them out. Additionally, the parking lot is chaotic—my car was even backed into. Overall, I would not recommend this location.

I just visited this location at 11:45 PM and had an outstanding experience thanks to a young man named Sincere. He was the only employee on duty tonight because... read more I just visited this location at 11:45 PM and had an outstanding experience thanks to a young man named Sincere. He was the only employee on duty tonight because someone didn’t show up for work. Despite being alone, Sincere was friendly and prepared our order promptly. I hope the District Manager for this location sees this and gives Sincere the recognition he truly deserves.

I'm a Dasher. The customer cancel the order because they didn't have what he wanted. read more I'm a Dasher. The customer cancel the order because they didn't have what he wanted.

Got coffee and a bagel had to wait a little bit for my coffee read more Got coffee and a bagel had to wait a little bit for my coffee