Dunkin' - Brooklyn

Bad attitude, the lady at register she don’t like to talk, she doesn’t know how to take care customerNeed more experience.? read more Bad attitude, the lady at register she don’t like to talk, she doesn’t know how to take care customerNeed more experience.?

My order clearly said “cold foam” cold brew on the receipt but she prepared it black, then acted like I asked for something extra when I corrected it. Also, wha... read more My order clearly said “cold foam” cold brew on the receipt but she prepared it black, then acted like I asked for something extra when I corrected it. Also, what’s the point of ordering ahead if I have to ask for my order and wait for her to make it when I arrive?

Worst Dunkin’ in the game, workers don’t care and all look like they are on the brink of death. Tried to redeem a coupon from the app and the lady gave me a hug... read more Worst Dunkin’ in the game, workers don’t care and all look like they are on the brink of death. Tried to redeem a coupon from the app and the lady gave me a huge hard time about it. Save yourself the grief and go to the one on mcguiness, it is managed like a Dunkin’ properly should be.

Staff keep talking in phone and not taking customer orders , I waited 21 minutes for one black coffee. Not very professional Food: 1 Service: 1 Atmosphere: 1 read more Staff keep talking in phone and not taking customer orders , I waited 21 minutes for one black coffee. Not very professional Food: 1 Service: 1 Atmosphere: 1

Came in and ordered my coffee the same way I would any other day and the female manager here sat and told me she wouldn’t make it that way, I politely and respe... read more Came in and ordered my coffee the same way I would any other day and the female manager here sat and told me she wouldn’t make it that way, I politely and respectfully informed her the form I was ordering my coffee is not only available on the mobile app but it is how I ordered said drink any day and she continued to refuse I walked out after this and took my business 5 minutes away and ordered the exact same drink with no issues Service: 1 Atmosphere: 1