Domino's Pizza - Brooklyn

The Philly cheese Streak Pizza was super exquisite. Nice topping and super delicious!!! Thanks to Faisal for the customer service Hardwork. Anwar and Joroly for the delicious Pizza, Habanero Wings and Garlic Parmesan Twists. Suzana for the jokes and laughter. Amazing place Environment highly recommend ?

Did pickup from here a few times. It’s always been so good!

The store smells. That was an indication that this was a dump. I ordered a veggie pizza with extra cheese. They made a veggie pizza with chicken. They even put canned tomatoes on the pizza. What a disgrace!

At this Dominos store, the online/mobile order system never works. I have to call in to place my orders, which makes me lose out on the rewards points. I've spoken to a manager and an a few associate to discuss the issue. The manager told me that sometimes they disable the online order system when it is extremely busy or they are shortstaffed (which should never happen). After that, when it would happen again and again, I've spoken to other reps who would say the store isn't short staffed and it isn't busy, but it's some system glitch.Today I decided to write this review because I have 2 free pies that I can't claim because this is the closest store that would deliver to me, and the same thing happened again. I called and told the rep my issue and she said she can place the order over the phone, but can't redeem my free pies. I asked if others are experiencing the same problem, and she kept skipping over the question, suggesting I try another store, or online later. I asked her again and finally she admitted that yes, many people make the same complaint. I asked if the store is doing anything about it, and she said she doesn't know, it's some kind of glitch.But months back, a manager already admitted to me that the disabling of the online ordering system is on purpose when they want to lighten the load. Terrible service.

The staff touch the cash and your food without washing their hands. I will not be ordering from them in the future. Eat here at your own risk!!