Tim Hortons - Brooklin Canada

Literally one of the worst Tim Hortons around. The staff is super slow. With just 2 customers in the store, they'd take 5-7 minutes to hand over online orders. Don't know about the day time, but night staff is really slow. The tables are usually unclean

Absolutely the worst service ive experienced and witnessed. 4 different delivery drivers waiting on orders that weren't even started for 10mins, there were no other customers. Then told us to figure out who's order it was, didn't even check to make sure if we were actually drivers.

This is a tough one… What I like: the convenience of the location (it was very needed in this area) the fact that it still has not gotten too busy. staff are typically very pleasant and friendly. What I don’t like: lately orders have been wrong (I.e. order 1 milk 2 sugar and get 2 milk 1 sugar) items missing from orders (only 5 donuts in a 6 pack) often messy and very disorganized inside. I want to leave 2 stars (because I found out when I was on the road that my coffee was wrong) but I will leave it at 3 because I have had more positive than negative at this point however the negatives are getting much more common (I go to this location 2 4 times a week).

I went to this Tim’s to get a juice for my daughter and use the washroom. The woman’s washroom was disgusting and had no toilet paper, so I went the mens which was worse but at least had toilet paper. This was not just dirty from someone ruining the clean space it was a build up over time of grime and fluids… I thought I would still grab a juice. Waited for one of the six employees to serve me for 3 minutes with no acknowledgement… I won’t be going back.

I was there twice today, used the drive thru once then the pickup area, both were fast service, friendly staff. The usual Horton's menu which is fine. The place was clean, lots of places to sit inside. Construction going on at the road but doesn't interfere with Tim's parking lot or the drive thru. Overall a great experience!