Wingstop - Brookhaven

Delivery Services, Casual, Chicken Wings

Wingstop

★ 3.4 / 5 (929 reviews)

**Restaurant Review: A Mixed Bag Experience** At this popular eatery, reviews present an intriguing blend of satisfaction and discontent. Diners rave about the hot, fresh food and friendly staff, highlighting the welcoming atmosphere—a plus for families. However, some have faced challenges with service quality, from unexpected charges to unprofessional interactions, which marred the overall experience. An unfortunate incident involving a disturbing food item raised serious concerns about food safety. While the restaurant provides a lively environment with good music, some customers suggest the management should address staffing and training to enhance service consistency. Overall, a visit promises delicious food, but with caveats.

Last update: 17.01.2026 from: User

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★ 3.4 / 5 from 929 reviews

Was Anonym at Wingstop a mag?
As for the food review: I ordered the lemon pepper chicken, and I would rate the chicken sandwich an 8/10, to be honest. It left an aftertaste that I couldn't quite place—maybe it was the fat or the chicken itself. Everything else in my combo was around $8.00. View all feedback.

What Anonym dislikes about Wingstop:
I ordered a combo online half an hour before closing and requested to replace the drink with water. However, I was still charged a dollar despite the register being closed, so the change couldn't be processed. I don't think it's a big deal to swap a drink for a water bottle. I believe the website should have an option for selecting a different drink or at least notify customers that there would be an extra charge. I'... View all feedback.

John

13.10.2023

★ ★ ★ ★ ★

I only ordered a 8 pcs wings combo Lemon pepper dry and a ranch. Lemon pepper dry flavor is salty for my taste. I only tried the flavor, I usually get bbq or lemon pepper wet

★ ★ ★ ★ ★

Not sure what’s going on at this location but I’m totally disappointed with my order today. I ordered cheese fries and this is what I got. Waste of money smh

★ ★ ★ ★ ★

I come here pretty often since its close to me. They are always pretty consistent. The food is hot and prepared fresh and the staff is nice. The only con is the lack of parking in front. Many of the spots are claimed by some of the other businesses and there are always tow trucks nearby. My tip is to be mindful and only park in unmarked spots.

★ ★ ★ ★ ★

I had a disappointing experience at the Brookhaven location. The level of professionalism among some staff members was lacking, and both the bone-in and boneless wings were overcooked and too hard. I work nearby, which is why I chose this location, but I usually prefer the Camp Creek location, which consistently performs better. Rick Ross, I hope you can speak to the management and staff about improving their service. I genuinely want to support local businesses, but this experience was not up to par.

★ ★ ★ ★ ★

I’ve loved wing stop for years until now. The photo below is of a fried chicken head that was mixed into my wing order. DISGUSTING. Will never order from wing stop again.

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