Wards - Brookhaven

I waited 20 minutes for a chili dog and onion rings while at Wards, only receiving my order after I complained, as did my grandfather. Meanwhile, around 15 peop... read more I waited 20 minutes for a chili dog and onion rings while at Wards, only receiving my order after I complained, as did my grandfather. Meanwhile, around 15 people behind me, who ordered multiple chili burgers and fries, were served much faster. Unfortunately, my recent meals haven’t been very good. If I return, it will be very rarely. I can’t recommend the chicken wrap, chili burger, or chili dog because the quality is inconsistent. Maybe other locations are better, but for now, it’s not worth the price or the risk.

I was a little hesitant after reading some of the reviews, but I think it’s always best to judge for yourself. Still, those reviews do offer helpful insights. I... read more I was a little hesitant after reading some of the reviews, but I think it’s always best to judge for yourself. Still, those reviews do offer helpful insights. I tried the chicken biscuit with hash browns and sweet tea. The food arrived hot and fresh, and I was happily surprised by how good the tea tasted! Next time, I’m planning to try one of the burgers.

At Wards, the staff was extremely attentive, and the food arrived hot and fresh. The "Lil One" burger truly reflects its name—it's quite small with a thin meat... read more At Wards, the staff was extremely attentive, and the food arrived hot and fresh. The "Lil One" burger truly reflects its name—it's quite small with a thin meat patty. The dining area is clean and well-kept, though it can feel a little chilly. The menu offers a variety of options to suit different tastes.

This restaurant is fantastic! The fries are always served hot, and their chili burgers are absolutely amazing. read more This restaurant is fantastic! The fries are always served hot, and their chili burgers are absolutely amazing.

I received the wrong order entirely. The chocolate chip cookie was stale and crumbled apart. The chili cheese dogs were a disaster, overloaded with onions, desp... read more I received the wrong order entirely. The chocolate chip cookie was stale and crumbled apart. The chili cheese dogs were a disaster, overloaded with onions, despite my specific request for two with light chili and onions, and one combo without onions. The fries were also old! Since it was a drive-thru order, I was too far away to go back and get it fixed. This was a huge disappointment, especially considering it cost over $16!