McDonald's - Brookhaven

#20 - Fast Food - Brookhaven, Burgers, Coffee & Tea
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McDonald's

McDonald's
2.6 / 5 (3076 reviews)

Description

At this restaurant, customer experiences appear to vary dramatically by time of day. While early visits often showcase attentive and professional service, evenings can devolve into disorganization, with staff seeming more engaged in personal conversations than in customer care. Patrons have reported issues with incorrect orders and concerns about food safety, particularly regarding undercooked meat. Conversely, some guests highlight the efficient service during peak hours and commend staff members for their politeness and professionalism. These mixed reviews indicate a need for consistent training and quality control, suggesting that while potential exists, the execution may fall short on certain occasions.

Last update: 17.01.2026 from: Robin

Feedback

★ 2.6 / 5 from 3076 reviews
robin59
04.05.2023

The food was good, the service was fast.

pblock-office58
04.05.2023

I ordered the large soft drink for only $1, which I thought was a great deal. It's definitely better than paying $2.99 for a big drink.

bhegmann-4
04.05.2023

I visited this restaurant two Saturdays in a row and was impressed with the service I received. It was my first time there, and even though I live in Clinton, I felt welcomed by the polite staff. There was no joking or goofing around behind the counter - everyone was professional and focused on their work. My order was perfect and looked exactly like the picture on the menu board. I was taken aback by the high quality of service, as I had never experienced this level of care in a fast food restaurant before. Keep up the great work! I wish I lived closer so I could visit more often. Thank you for making me feel valued as a customer and for handling my order promptly and efficiently. It's the little things like this that make a big difference in customer experience.

jane-ee
04.05.2023

The food was served promptly and was well-prepared, not hastily thrown together like in some other places.

robin59
18.09.2022

Nasty! they sell and serve them 100% raw meat without considering their health and well-being? will someone worm or give another disease from inappropriate cooked food!

FAQ

The restaurant accepts the common credit cards.

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