Ward's - Brookhaven
Ward's
Description
**A Taste of Nostalgia at Ward's**
Ward's in Brookhaven, MS, offers a nostalgic Southern fast-food experience that garners mixed reviews. While some patrons have faced customer service challenges and underwhelming food quality, others celebrate the hot, fresh offerings, particularly the chicken biscuit and the homemade root beer float. Many believe that the ordering process needs refinement to enhance efficiency, yet the charming atmosphere and hearty menu featuring favorites like the chili dog and steak sandwich keep customers returning. With ample free parking and a warm ambiance, Ward's remains a beloved spot for those seeking a taste of the South, despite areas needing improvement.
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Feedback
The best fast food hamburger in Brookhaven! The chili cheese dog is simply unbeatable—it’s perfect. They also offer golden butterscotch sundaes and shakes, which were gone for a while but are back now. This place has always been my favorite and will probably remain so. Kid-friendliness: There are plenty of food options for kids!
I believe all food should be cooked to a proper temperature before being served. Overall, this was a disappointing experience. Additionally, the staff seemed to be arguing amongst themselves, with one employee telling another to back off. The atmosphere was loud, unprofessional, and unfriendly. We gave this place a second chance but were let down once more. I won’t be returning; I expect my food to be hot and fresh when dining out, especially given today’s prices. There’s no reason to settle for cold food and poor service. The staff needs better training in all aspects, and every dish should be served hot and fresh.
I love wards in general. I always get the same thing no matter the location I go to. However, I do not like when you order a large combo meal, it doesn’t automatically make the whole combo meal large. You have to specifically say you want the large combo popcorn chicken with an upsized drink and a upsized fry…. The ordering system should be updated really at all locations because ordering should be a quick simple process not trying to go through a checklist just to order what the “large” combo option originally should of been used for.I am still going to eat at any wards regardless if there is no changes made in ordering etc. it would just make more sense for the current generation and the generations to come.
Menu PDF
FAQ
More information
QR-Code for the menu

