Ward's - Brookhaven

The pancakes were disappointing this time, unlike before. The prices need some adjustment. However, the new chef is really impressing! read more The pancakes were disappointing this time, unlike before. The prices need some adjustment. However, the new chef is really impressing!

Service was trash along with the read more Service was trash along with the

I believe all food should be cooked to a proper temperature before being served. Overall, this was a disappointing experience. Additionally, the staff seemed to... read more I believe all food should be cooked to a proper temperature before being served. Overall, this was a disappointing experience. Additionally, the staff seemed to be arguing amongst themselves, with one employee telling another to back off. The atmosphere was loud, unprofessional, and unfriendly. We gave this place a second chance but were let down once more. I won’t be returning; I expect my food to be hot and fresh when dining out, especially given today’s prices. There’s no reason to settle for cold food and poor service. The staff needs better training in all aspects, and every dish should be served hot and fresh.

The people behind the counter are nice. The food is good. About as good fast food gets. They do more than adequate. read more The people behind the counter are nice. The food is good. About as good fast food gets. They do more than adequate.

I love wards in general. I always get the same thing no matter the location I go to. However, I do not like when you order a large combo meal, it doesn’t automa... read more I love wards in general. I always get the same thing no matter the location I go to. However, I do not like when you order a large combo meal, it doesn’t automatically make the whole combo meal large. You have to specifically say you want the large combo popcorn chicken with an upsized drink and a upsized fry…. The ordering system should be updated really at all locations because ordering should be a quick simple process not trying to go through a checklist just to order what the “large” combo option originally should of been used for.I am still going to eat at any wards regardless if there is no changes made in ordering etc. it would just make more sense for the current generation and the generations to come.