Reviews - Simpson Vail

Grocery, In-store Pick-up, Coffee

Reviews summary

A charming, family-owned tea emporium offering an exceptional range of loose-leaf teas, award-winning blends and thoughtfully crafted custom blends. Friendly, knowledgeable staff guide beginners and aficionados alike; samples, small 1 oz purchases and teaware make discovery easy. The shop also sells coffee, specialty foods and gifts, offers online ordering with reliable shipping, and features a lovely outdoor gazebo. It’s a fragrant, curated destination for gifts, collectors and travelers seeking high-quality, approachable tea experiences.

Overall Total Score
4.5 out of 5
Outstanding | 232 reviews

Was Julianne at Simpson Vail a mag?

Wonderful selection of more teas and tea accessories than you can imagine! And the people are very helpful -even for tea beginners like me. We bought Texas-sized tea bags for iced tea, and they are easy to use and delicious! View all feedback.

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Reviews from various users

Restaurantji

Last update : 03.08.2023

4.8 ★ from 68 reviews
jean-256
03.08.2023

I have ordered from Simpson and Vail online several times, and I must say, they offer an incredible selection of high-quality teas. Their custom blends are thoughtfully crafted; for example, the National Parks blends incorporate ingredients specific to each region. They also provide lovely teaware and specialty food items. Moreover, their customer service is exceptional, and my orders have always been delivered promptly.

laura-1260
03.08.2023

This is truly the best tea I've ever experienced! The blends are outstanding, the customer service is top-notch, and the freshness of the ingredients is impressive. I can't recommend Simpson and Vail highly enough! If you haven't tried their tea, you're really missing out!

jennifer-145
03.08.2023

Fantastic tea shop, I love stopping in to refill my favorites and check out their cookies and other items. Ice tea blend is my staple all summer long!

bryan-612
03.08.2023

This is the best tea shop. The staff makes you feel part of the family and there tea selections are amazing!!! I will not buy tea any other place.

lora-81
03.08.2023

I have shopped both at the shop, where folks are always helpful and pleasant, and by mail. I was sorry to hear of the death of Mr. Harron as he had helped us several times when we were in house

Google

Last update : 12.02.2024

4.8 ★ from 103 reviews
era-triano
12.02.2024

A beloved spot and a great source for tea for many years. The staff is helpful and knowledgeable, and they offer a fantastic selection of tea and tea-related gifts.

kati-r-chef894
12.02.2024

Always a pleasure, such a relaxing shopping experience. Love the store, and super friendly people.

jamie-beth
12.02.2024

Lovely tea shop, staff is amazing! Try the Vanilla Chai tea and seasonal gingerbread coffee

davin-desborough
12.02.2024

This is a wonderful tea shop. While they do offer coffee, the focus here is definitely on tea. The staff is extremely friendly, and the setting is lovely. If we lived nearby, we would definitely visit regularly.

emily-s-mechanic5
12.02.2024

I’m thrilled that I had the chance to visit the Simpson Vail store! I've ordered from them online a few times and regularly receive their catalog, so it was such a delight to see all their teas in person. Pam was exceptionally friendly and helpful, even providing recommendations for local activities. I left with a fantastic selection of teas for myself and some gifts for family. I hope to return in the future, but I'm also grateful that they offer shipping for when I run out! My top picks are the White Chocolate Peppermint, Carrot Cake Cupcake, and Blueberry Cinnamon Crumble.

Gastroranking-us
4.0 ★ from 61 reviews

FAQ

The average evaluation of 4.5 shows that the place is one of the favorites of all its visitors.

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