Simpson Vail - Feedback

I ordered tea for a school project and received a perfect score of 100 on it. The delivery was prompt, and the teas were fantastic! read more I ordered tea for a school project and received a perfect score of 100 on it. The delivery was prompt, and the teas were fantastic!

I have ordered from Simpson and Vail online several times, and I must say, they offer an incredible selection of high-quality teas. Their custom blends are thou... read more I have ordered from Simpson and Vail online several times, and I must say, they offer an incredible selection of high-quality teas. Their custom blends are thoughtfully crafted; for example, the National Parks blends incorporate ingredients specific to each region. They also provide lovely teaware and specialty food items. Moreover, their customer service is exceptional, and my orders have always been delivered promptly.

This is truly the best tea I've ever experienced! The blends are outstanding, the customer service is top-notch, and the freshness of the ingredients is impress... read more This is truly the best tea I've ever experienced! The blends are outstanding, the customer service is top-notch, and the freshness of the ingredients is impressive. I can't recommend Simpson and Vail highly enough! If you haven't tried their tea, you're really missing out!

Fantastic tea shop, I love stopping in to refill my favorites and check out their cookies and other items. Ice tea blend is my staple all summer long! read more Fantastic tea shop, I love stopping in to refill my favorites and check out their cookies and other items. Ice tea blend is my staple all summer long!

This is the best tea shop. The staff makes you feel part of the family and there tea selections are amazing!!! I will not buy tea any other place. read more This is the best tea shop. The staff makes you feel part of the family and there tea selections are amazing!!! I will not buy tea any other place.

A beloved spot and a great source for tea for many years. The staff is helpful and knowledgeable, and they offer a fantastic selection of tea and tea-related gi... read more A beloved spot and a great source for tea for many years. The staff is helpful and knowledgeable, and they offer a fantastic selection of tea and tea-related gifts.

Always a pleasure, such a relaxing shopping experience. Love the store, and super friendly people. read more Always a pleasure, such a relaxing shopping experience. Love the store, and super friendly people.

Lovely tea shop, staff is amazing! Try the Vanilla Chai tea and seasonal gingerbread coffee read more Lovely tea shop, staff is amazing! Try the Vanilla Chai tea and seasonal gingerbread coffee

This is a wonderful tea shop. While they do offer coffee, the focus here is definitely on tea. The staff is extremely friendly, and the setting is lovely. If we... read more This is a wonderful tea shop. While they do offer coffee, the focus here is definitely on tea. The staff is extremely friendly, and the setting is lovely. If we lived nearby, we would definitely visit regularly.

I’m thrilled that I had the chance to visit the Simpson Vail store! I've ordered from them online a few times and regularly receive their catalog, so it was suc... read more I’m thrilled that I had the chance to visit the Simpson Vail store! I've ordered from them online a few times and regularly receive their catalog, so it was such a delight to see all their teas in person. Pam was exceptionally friendly and helpful, even providing recommendations for local activities. I left with a fantastic selection of teas for myself and some gifts for family. I hope to return in the future, but I'm also grateful that they offer shipping for when I run out! My top picks are the White Chocolate Peppermint, Carrot Cake Cupcake, and Blueberry Cinnamon Crumble.