Five Guys - Broken Arrow

American, North American, Delivery Services

Five Guys

Five Guys
3.6 / 5 (1312 reviews)

Description

**Five Guys: A Tale of Flavor and Frustration**

Five Guys continues to stir mixed emotions among its patrons. While some diners rave about the customizable burgers and generous portions of Cajun fries, others report disappointing experiences marred by soggy buns and overly salty sides. Service inconsistency has also surfaced, with accounts of unwelcoming staff and extended wait times. However, recent changes under new management have infused a fresh energy, reflecting positively in both food quality and service. For those seeking an enjoyable burger experience, it seems that Five Guys offers potential, but consistency remains a crucial factor in its culinary journey.

Last update: 17.01.2026 from: Tiana

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★ 3.6 / 5 from 1312 reviews
donna-e-2
16.11.2023

My sister ordered one of the largest burgers I've ever encountered, and I opted for their hot dog. I enjoyed every bite! The staff was excellent, and the restaurant was very clean. We dined in.

e-1-46
16.11.2023

I had to wait 35 minutes for my order, even though the restaurant was nearly empty. The fries were so salty that we had to throw them away. It's a pity it was a takeout order, otherwise I would have sent them back to the kitchen! This place used to be good, but I'm not coming back anymore!

william-n-4
16.11.2023

The burgers at Give Guys were absolutely delicious! You have the option to customize your own burger and add whatever toppings you like, and they grill it right in the dining area. I went there with a friend, and we both left feeling completely satisfied with our meals. Their fries were also fantastic—one regular-sized order is enough to rival about six large fries from a fast-food place! The staff was friendly and attentive, which really contributed to our enjoyable experience.

tiana-deckow
20.04.2025

This restaurant is fantastic! I'm not usually a burger fan and tend to be very selective about calories and carbs, but this place is worth indulging. Enjoy it without holding back! I appreciate the freshness of the food and the fact that they prepare it right in front of you. The staff is friendly, and the establishment is consistently clean.

delilah86-2
20.04.2025

I have always enjoyed Five Guys, but during my second visit, both the food and service were disappointing. The burgers were excessively wet and messy, causing the buns to disintegrate. They overloaded the burgers with mustard and ketchup, making them a soggy mess. Additionally, the fries were neither fresh nor hot; instead, they were filled with leftover broken pieces. Given the high prices, Five Guys should take pride in their menu offerings, but it seems the staff needs to improve their attitude as well. The person who took our order was quite indifferent and even rolled her eyes when I chose not to leave a tip. My suggestion to her is to start smiling!

FAQ

You can also enjoy gluten-free dishes at the restaurant.

More information

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