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Contribute Feedback What Victoria B doesn't like about Ibiza Juice:
What an extreme disappoint this once beloved place has become. Just received my $45 acai bowl (2) order, there was NO fruit toppings whatsoever.It used to be wonderful, but its since tanked. You'd think you get what's listed but sadly they're jilting their customers and cutting corners. View all feedback.
Solid smoothies and the price was fair. However, they don't taste very healthy and I recommend requesting them to not add sweeteners.
I absolutely love this place it has the best smoothies, juices and açaí bowls. I particularly LOVE the berry açaí protein smoothie.Customer service is usually very good except for today. The store shows that it opens at 9:00 am online however when I arrived at 9:10 am the store was closed. So I decided to wait around, the employee shows up around 9:15 am to open the store. I walked in and it felt like she was stunned I came inside and told me she needed a while to set up so I said that's fine. After a few minutes she proceeds to ask me for my order, I thought she was putting it in but maybe the computer took a while to start up so she asked me to repeat it. I was ordering for my brother and his wife too so a total of 4 drinks. She looks annoyed and tells me that I'll be waiting a while because she needs to set up. So I respond with that's fine I didn't mind waiting.. did she expect me to leave because I had to wait a while?I get life happens and sometimes you cannot be on time to work due to trains and what not but don't take it out on the customer that you showed up 15 minutes late and needed an extra 20 minutes to set up. Our interaction became even better when I realized she charged me for a small when I wanted a large so I told her to charge me the difference and she proceeds to tell me she repeated my order I told her my order twice. Someone came in after me and got their drink I've been here since 9:15 and it's now 9:47 and still waiting on my order. I wouldn't have been mad had it not been for her attitude. Also when I got home I realized the drink she gave me was actually a medium not a large I compared it to the large I got yesterday.
The terrible service ruined the fresh juice experience. After hanging around and ordering a basic apple juice I walked out and will not be back anytime soon!
Love! Love! The juices are amazing and the açaí bowls are so good.
Found a piece of plastic in my smoothie haven’t tried anything else there.