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Contribute Feedback What Keely Mraz likes about Cookies Cream:
Unique, delicious well mix drinks, lots of ice flavors and other delicious desserts. Lightly overpriced, but at the point for the surroundings. Not very visible from the main roads, but that gives its charm. Very friendly staff. Would recommend! View all feedback.
What Keely Mraz doesn't like about Cookies Cream:
Spent $14 and 3 different flavors of ice was not good at all. Very granular taste was on all 3 as it was FREESER BURNT. Actually, I don't think that FREEZER BURNT Ice CREAM THAT BAD... I couldn't wait to come home to be disappointed. I think that makes me a little upset because I was ready to scrub. I would have actually withdrawn them if they were not closed. The staff was very friendly!! I'm sorry for the bad evalu... View all feedback.
Unique, delicious well mix drinks, lots of ice flavors and other delicious desserts. Lightly overpriced, but at the point for the surroundings. Not very visible from the main roads, but that gives its charm. Very friendly staff. Would recommend!
Nice little ice shop. Much more personable and better ice than chain shops.
We had great service when we were there a week ago. Ice was just good and we all had different flavors. Place was clean. Only criticism was the chocolate chip cookie. It was mischievous and tasteless. I don't know if we're meeting a bad day, but there was something missing. We didn't say anything so that the staff was unable to correct the problem, which I am sure they had it.
Spent $14 and 3 different flavors of ice was not good at all. Very granular taste was on all 3 as it was FREESER BURNT. Actually, I don't think that FREEZER BURNT Ice CREAM THAT BAD... I couldn't wait to come home to be disappointed. I think that makes me a little upset because I was ready to scrub. I would have actually withdrawn them if they were not closed. The staff was very friendly!! I'm sorry for the bad evaluation, but only honestly it seems like I'm not the only one who thought it was granular and beyond shelf like. So it would probably not hurt to actually see into what is wrong with him!!!!.
Tried a couple flavors and found them to be grainy and taste off, like they'd been stored well beyond their best by date. Customer service in store seemed okay, but seeing the aggressive, dismissive way the owners respond to any critical reviews is disheartening, because it means that they'll get offended/defensive if told their product is off, rather than try to correct the issue. It's a pity, as the ice cream flavors I tried may have been fabulous, if they just weren't freezer-burned.