Rookie's - Brimfield
Rookie's
Description
Rookies has garnered attention for its welcoming atmosphere and delicious food, particularly the thin-crust pizzas and fresh salad bar. Patrons rave about the attentive service, with staff often likened to family. Many diners relish the flavorful dishes, from pizzas to hearty salads, appreciating the reasonable prices, typically around $10-$20 per person. However, some reviews highlight significant service shortcomings, including unresponsive staff and unsatisfactory resolutions for ordering issues. While many leave satisfied, others express frustration over service quality, impacting their dining experience. Overall, Rookies stands out for its food but faces challenges in consistent service.
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Everything was pretty good, draft beer was warm. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 4 Service: 4 Atmosphere: 4
I heard how good the food was at Rookies, but I hadn't had a chance to try it until now. Salad bar was basic, but everything was very fresh, and the prepared salads such as potato salad and macaroni salad were excellent!. I had the chicken fried steak, and it was good. Sorry, no picture was busy eating. My brother and sister had pizza. It was the showstopper!! Thin crust with delicious toppings and plenty of cheese. Next time I stop, I will definitely get the pizza. I would highly recommend this more of a restaurant and less of a bar for a meal. Seriously good eats, with exceptional service. 12/4 Back for the pizza , excellent , service was still exceptional
We had the best first experience at Rookies. The lady behind the bar was funny, sweet, kind and so caring and attentive! She took amazing care while running the whole bar on her own. I'm not sure I've received that good of care for a really long time. Food was good as well. We will be back! Service: Dine in Meal type: Dinner Food: 4 Service: 5 Atmosphere: 4
Staff seemed overwhelmed otherwise good Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4
We ordered 2 pizzas. One was delivered burnt and the owner’s son refused to recook the one delivered. The other pizza was not even delivered. My son has a disability and can’t eat burnt pizza. The owners’ son also refused to offer us any food and said pizzas will not be recooked. We were also here to celebrate the one year anniversary of my farhers’s passing. We left and our night was ruined. Thanks Rookies!! We appreciate you ruining a special evening and the BBS may be contacted in regards to serving customers with disabilities. I told the owners and the girl working in the kitchen that my son had a disability and that I needed something else cooked and they just said since Pizza wasn’t burnt that we needed to eat it.
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