Old Mill - Brighouse
Old Mill
Description
The restaurant has received mixed reviews, with some customers experiencing unpleasant food and service, while others praise the friendly staff and delicious food. Despite some negative feedback about food quality and portions, the overall atmosphere is welcoming and relaxed. There were compliments for the excellent presentation and taste of dishes. Some customers mentioned specific items like the sticky toffee pudding and the boar belly, as highlights of their dining experience. The restaurant is recommended for a casual dining experience, with affordable prices and friendly service, although there were some inconsistencies in food quality and customer service.
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My family and I came out for Sunday lunch. The food was excellent and the portions were good. Our server Jordan was really welcoming and made our stay really pleasant. all around.
After a minute wait to find out what the soup of the day was I made my first mistake of the evening by ordering it. It was delivered to the table after minutes with a skin on. It was accompanied by stale bread and rock hard butter. I had a few mouthfuls of the lumpy grey coloured skin topped liquid and decided to pass, the lukewarm soup it was removed from the table and the main was delivered in the same movement, buttermilk chicken burger which was a dry as the Sahara. The smoked pancetta tasted like an ashtray, have I mentioned how dry it was? After a little of the dry chicken I'd had enough and decided to go to McDonald's instead but not before the last insult was delivered I had to queue for minutes to pay as only one lady was serving behind the bar. I paid and left never to return to this dreadful establishment. To explain my anger this meal was paid for by my employer but it was so bad I feel I have to complain. AVOID AVOID AVOID AVOID AVOID
Waited at an empty bar to be served by a surly, rude man with a southern accent (presumably the manager) before being shown to a table. Our drinks were banged down on the bar and not one pleasantry passed his lips. The waitress however was very amenable and attentive. Sadly one of our meals had to be returned as the gammon was undercooked and there was a minute wait for a replacement and he didn't seem interested. The setting is lovely but sadly we will not be returning as our experience was not an enjoyable one. Anon restaurant reviewer
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