Zacatacos V - Bridgeview

Tacos are great, but their drive is terrible. a few weeks ago I ordered and they gave me a number and said I had to park and wait until someone takes the food.... read more Tacos are great, but their drive is terrible. a few weeks ago I ordered and they gave me a number and said I had to park and wait until someone takes the food. everything seemed good until 10 minutes past, then the girl finally came with like 6 to 8 sacks of human orders. when I got my tacos, everything was cold because the girl decided to wait for all these commands instead of taking them out as they were finished. Yesterday was the same, but I said casser that they better not do this because eating with the time is cold that we get it. this time it was better, but they still go too long.

I tried and tried to give this place a chance, because I've been exploring for years that I live in the opposite, but her service has taken such a nasen dive, I... read more I tried and tried to give this place a chance, because I've been exploring for years that I live in the opposite, but her service has taken such a nasen dive, I just can't go anymore. there were at least 4 times that before closing about an hour and a half went there and was said that they were out of many things and gave the reason that I appeared too close to the closing time. even something like chips. today I didn't move with anyone before me through the drive and only one car in the car threw the marked spots and was told that I should hold. what I did 15 minutes. I'm sorry, but that's ridiculous. at least they come back to the loudspeaker and say it's sorry. I'm done, do my money to give, that don't make sure they put the customers first. don't waste your time or your money here. ?

Terrible service! waited over 20 minutes in this facility to get my order to go I saw several people go in, take a request to the writing to get their food. sat... read more Terrible service! waited over 20 minutes in this facility to get my order to go I saw several people go in, take a request to the writing to get their food. sat patient in my chair until a worker finally asked me if I had ordered. I answered, about 20 minutes ago he took me a stance. he asked for my acknowledgement, I gave it to him only then, they began to prepare my order. I asked him what takes so long that he continued his attitude. I asked for company number, he asked me what is that they do not go to this restaurant, they are terrible. I'll call her company for answer.

I can genuinely say that this is one of the best Mexican restaurants in the area. Each time I've visited, the food has met my expectations. However, during my l... read more I can genuinely say that this is one of the best Mexican restaurants in the area. Each time I've visited, the food has met my expectations. However, during my last visit, I noticed that the servers lacked attentiveness. The waitress who took our order seemed distracted and wasn't focused. I had to get up four times during my meal to request items that hadn’t been brought to our table in a timely manner. Despite the subpar service, I don't hold it against the restaurant, as I understand that many places have been struggling to find staff over the past two years. That's why I still gave them a 5-star rating. I’ll definitely return for the delicious food, and I hope for better service next time. I highly recommend this place!

I visited this restaurant last Thursday and was pleasantly surprised by the setup. It was a self-service style where there was no traditional waiter, just one p... read more I visited this restaurant last Thursday and was pleasantly surprised by the setup. It was a self-service style where there was no traditional waiter, just one person taking orders. You can sit wherever you like, and they bring your order to your table. All the staff members were wearing masks and were very friendly and attentive. I would definitely return just for the excellent customer service!