Pietro's - Bridgend

Cafe, Breakfast, Cakes

Pietro's

Pietro's
3.5 / 5 (2107 reviews)

Description

Pietro's has garnered mixed reviews, highlighting a dichotomy in customer experiences. While some patrons enjoy prompt service, delicious food, and the charming seaside view, others report unwelcoming staff and hygiene concerns that dampen their visits. The ice cream experience has proven inconsistent, with complaints about poorly managed service and product quality. Although the café offers a diverse menu at reasonable prices, frustrations with staff demeanor and a lack of attentiveness overshadow the pleasant atmosphere for many. Overall, while some recommend the café for its offerings, a notable contingent advises caution due to inconsistent service and hygiene issues.

Last update: 10.02.2026 from: MrsRoche

Feedback

★ 3.5 / 5 from 2107 reviews
christinav926
08.11.2023

I have ordered ice cream sundaes from Pietros many times before. However, this time we were informed that they only accept card payments, not cash. Given the high prices, we decided to leave. You can find the same sundaes for three pounds cheaper just around the corner. I will not be returning to Pietros again.

bella-j-elephant0
08.11.2023

The ice cream at this restaurant is extremely expensive and they only give you a small scoop for the price. It is not worth the money and I will not be returning. If they are going to charge such high prices, they should at least provide a larger portion size.

llanmedos
08.11.2023

Pietros has closed its doors. It was heartbreaking to see the soul of this fantastic restaurant leave once it was announced that it was being sold. No disrespect to Cadwaladers, but matching the portion sizes and prices of Pietros will be a tough task. Best wishes to everyone at Pietros, you will be deeply missed.

mrsroche
19.10.2024

Once you’ve prised the automatic doors open with your fingers (as per the sign) you’re in out of the cold! Is it worth it? No. I’d rather be cold. The welcome is frostier than the ice cream, the seating area is filthier than my husbands pants and I had to sell one of my earrings on the way in to afford a bottle of water!

Won't be returning. Went to Pietros today for a coffee ordered a tea, Americano and cream and a toasted tea cake. My tea came 10 minutes later I could see a coffee with squirty cream on top and a toasted tea cake standing on the counter whilst 3 young ladies chatted away. I went up and brought the coffee over to the table and then brought my co,d well done tea cake back to the table when I noticed there was no butter with it I went back to the till the tea cake was taken and buttered. It was cold, burnt and disgusting. I have never seen an Anericano with squirty cream on top if they didn't have pouring cream I would have opted for milk.

Menu

FAQ

The rooms on site are wheelchair accessible and can also be used with a wheelchair or physiological disabilities.

More information

Suggested nearby restaurants.