Table Reservation - Galileo Gmbh

Prior to living in Galileo as an international student, I was residing in Fizz, another private dormitory, and I really disliked how Fizz treated students. Movi... read more Prior to living in Galileo as an international student, I was residing in Fizz, another private dormitory, and I really disliked how Fizz treated students. Moving to Galileo was a wonderful decision. I was very lucky to find an available room at the time through a sublet contract and then started my own contract. It made my life so much easier, I didn't have to worry anymore about anything else but my studies. The 8 person apartment also gave me privacy by having my own room and bathroom, and at the same time the opportunity to socialize with the other residents. The staff were also very kind and respectful, something i could not find in Fizz.

During my stay, I did not experience any problems. However, on the day I moved out, the room was inspected. It was expected to be spotless as if only I had ever... read more During my stay, I did not experience any problems. However, on the day I moved out, the room was inspected. It was expected to be spotless as if only I had ever lived there. Normally, my roommate cleaned the kitchen and I cleaned the bathroom. During the monthly inspections, our room was always found clean, and even though it was in its cleanest condition on my departure day, the inspector still marked it as dirty just to make a deduction from my deposit. For example, he pointed out the tiniest thing he saw on my curtain as a stain and tried to charge even 3 euros for it. In the end, they deducted 108 euros from my deposit as a cleaning fee. First of all, which cleaning company charges more than 100 euros to clean a nearly spotless room of maximum 10 square meters? As a student trying to get by, 100 euros is a significant amount for me. The staff member who inspected my room spoke only German, and I have been in this country for only six months, so I express myself much better in English. He was also quite rude. He even insisted that the shower door was dirty because of marks left by dried water, when in fact it was not dirt at all. If water was sprayed on it, the marks would disappear immediately. There was no need to call a cleaning company for that. This dormitory is nothing but a money trap, and I would not recommend it to anyone. I spent 2–3 hours cleaning my room thoroughly, and had I known they would charge me this much, I would have left it in its dirtiest state. Maybe then the cleaning fee could have been worth 100 euros — but certainly not for a room that was already so clean.