KFC - Brandon
KFC
Description
Despite some recent improvements, KFC in Brandon still faces challenges with cleanliness and customer service. Multiple reviewers have noted unsanitary conditions, unfriendly staff, and poorly cooked food. While the chicken quality seems to vary, issues like cold, rubbery fries and forgotten orders continue to plague the restaurant. With high prices and delivery fees, customers expect better service and hotter food upon arrival. Overall, KFC in Brandon needs to address cleanliness, staff professionalism, and food quality to provide a more positive dining experience for patrons.
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The last dining experience was take outA bucket of chicken parts, fries, gravy, saladpop Had to ask for napkins, forks, wipes, plates.
Place is always dirty, staff do not understand English or if they do they do not know the menu items by name. Floor is always sticky and when I mentioned to the staff that maybe they would like to clean it, I was told I was a cranky old lady who was looking for a deal. Seeing I had already paid for my food and was eating what kind of deal was I looking for!
The meal was very greasy & salty. The Restaurant & Washrooms were dirty,Even the sink was broken in the washroom.
KFC's chicken has been a hit-and-miss in Brandon as ownership of the chain has changed over the years... but lately the food has been a lot better. My only minor complaint is that fries are cold and slightly rubbery when delivered, and the prices and delivery fees are too high. If they're going to charge a lot, they need to ensure that everything is still hot when it arrives at the customer's home.
The restaurant part was gross. Dirty tables. Flies flying everywhere. Sticky floors. The bathroom was out of order, so we had to go somewhere else for my kids to go to the bathroom. The service was awful. I could see the cooks putting fries in the container WITHOUT gloves! I was absolutely disgusted and won't return!
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