Casey's - Brandon
Casey's
Description
Recently, assessments of a popular gas station and convenience store show a mixed bag of customer experiences. While staff friendliness has improved significantly under new management, issues with food quality and service persist. Patrons frequently express disappointment with pizza offerings, citing sparse toppings and undercooked items. Additionally, long wait times for orders have led some to seek alternatives. Despite these food-related concerns, the overall atmosphere remains welcoming, though some customers have raised hygiene considerations regarding specific employees. Overall, there's potential for improvement, especially in the kitchen, to regain the loyalty of disgruntled diners.
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Everyone was so courteous and focused on customer service. The team members at the Brandon location blew me away. Thank you!!!!
I stopped by this morning for a quick cup of coffee. While filling my cup, I overheard an employee named Jackie speaking poorly about her coworkers. She was loud enough for everyone in the store to hear. Having managed people for many years, I found the negativity Jackie spread among her colleagues to be quite concerning. This isn't the first time I've witnessed her behavior. Today, I decided I couldn't stay silent any longer. In a constructive manner, I told Jackie that her constant negativity was unpleasant to listen to and that she should consider moving on to prevent ruining customers' experiences and harming the work environment for her peers. On a positive note, Nancy was a true gem and apologized for Jackie's behavior, clearly feeling embarrassed by it.
The kitchen is incredibly unhygienic. Having worked there, I would not recommend eating here, and neither should anyone else. The cleaning practices are far from adequate, and not done nearly as frequently as necessary. I tried my best while I was employed there, but there's only so much one individual can accomplish. Just a heads-up: they don’t properly wash the pizza ingredients and simply reuse them. I urge you to think carefully about what you’re putting into your body when choosing to eat their food.
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QR-Code for the menu
