Casey's - Brandon

American, North American, Delivery Services

Casey's

Casey's
3.4 / 5 (315 reviews)

Description

Recently, assessments of a popular gas station and convenience store show a mixed bag of customer experiences. While staff friendliness has improved significantly under new management, issues with food quality and service persist. Patrons frequently express disappointment with pizza offerings, citing sparse toppings and undercooked items. Additionally, long wait times for orders have led some to seek alternatives. Despite these food-related concerns, the overall atmosphere remains welcoming, though some customers have raised hygiene considerations regarding specific employees. Overall, there's potential for improvement, especially in the kitchen, to regain the loyalty of disgruntled diners.

Last update: 16.06.2026 from: Adam

Feedback

★ 3.4 / 5 from 315 reviews
adam
28.07.2024

Everyone was so courteous and focused on customer service. The team members at the Brandon location blew me away. Thank you!!!!

bethany-lass
28.07.2024

Lots of food options clean bathrooms.

blaine-jones-forest6
28.07.2024

I stopped by this morning for a quick cup of coffee. While filling my cup, I overheard an employee named Jackie speaking poorly about her coworkers. She was loud enough for everyone in the store to hear. Having managed people for many years, I found the negativity Jackie spread among her colleagues to be quite concerning. This isn't the first time I've witnessed her behavior. Today, I decided I couldn't stay silent any longer. In a constructive manner, I told Jackie that her constant negativity was unpleasant to listen to and that she should consider moving on to prevent ruining customers' experiences and harming the work environment for her peers. On a positive note, Nancy was a true gem and apologized for Jackie's behavior, clearly feeling embarrassed by it.

jamie-sherman
28.07.2024

The kitchen is incredibly unhygienic. Having worked there, I would not recommend eating here, and neither should anyone else. The cleaning practices are far from adequate, and not done nearly as frequently as necessary. I tried my best while I was employed there, but there's only so much one individual can accomplish. Just a heads-up: they don’t properly wash the pizza ingredients and simply reuse them. I urge you to think carefully about what you’re putting into your body when choosing to eat their food.

eric
28.07.2024

Disrespectful employees. Rude when asked to make a sub sandwich. Very dirty floors and young employees cussing and listening to rap music with vulgar language in kitchen.

FAQ

As a guest, you can use the WLAN of the place at no extra cost.

You can also pay for your dishes with various credit cards.

More information

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