Mr. Sub - Brampton
Mr. Sub
Description
**Restaurant Review: Mr. Sub**
At Mr. Sub, customer experiences vary widely. While some patrons rave about the hearty, well-toasted sandwiches and excellent service, others express frustration over inconsistent food quality and hygiene standards. Complaints include stale bread, missing condiments, and a lack of attentive staff. Despite these issues, many regulars appreciate the friendly atmosphere and positive interactions with the team. The steak and cheese sub, in particular, garners enthusiastic recommendations. Overall, Mr. Sub presents a mixed bag where loyal customers may overlook occasional shortcomings, while newcomers might find better choices nearby. As such, the restaurant's future may depend on addressing these critical concerns.
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The bread was at least two days old and extremely hard. There wasn't any sauce for the sub, and I paid extra for cheese that was missing. The experience was terrible. I will never order from you again.
Please invest in proper training for your staff. The sandwich makers are poorly trained and do not handle food in a hygienic manner. Additionally, they skimp on condiments. Why do I have to ask for more than two tomatoes on a foot-long sandwich each time? For instance, on February 18, 2020, at 6:45 PM, the restaurant was open, but the cashier and workers were nowhere to be found for over 20 minutes. I urge you to thoroughly evaluate the staffing performance at this location. Thank you.
I was recently denied a double meat option on my sandwich because the server thought it wouldn’t fit. Are you serious? You advertise double meat on your sandwiches, yet your staff won’t accommodate it? Maybe they just need better training, but either way, it left a very bad impression.
No staff in sight!? On 06/18/2019 at 5:35 PM, I waited for 10 minutes without anyone available to help. Ended up going to Subway instead.
I was very disappointed with this location. If this is the direction MR. SUB is heading, they might as well close down. I suggest skipping this place, as there are better options nearby.
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