The Woolpack - Braintree

#25 - Pizza - Braintree, Steak, British
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The Woolpack

The Woolpack
4.4 / 5 (966 reviews)

Description

The Woolpack is a historic building with a disappointing atmosphere and inconsistent pricing, leading to a negative experience for guests looking to enjoy a meal or drink. Although the establishment offers takeout services with fantastic kebabs and burgers, the dining experience in-house was subpar due to unseasoned vegetables and tough meat dishes. The staff, while accommodating to some, have been reported to make insensitive comments to disabled patrons. Despite some positive feedback regarding the decor and beverages, overall, the Woolpack seems to have room for improvement in terms of food quality and customer service.

Last update: 17.01.2026 from: Vikksta

Feedback

★ 4.4 / 5 from 966 reviews
george-george-studen
25.01.2024

Went here a few weeks ago as we have been looking at pubs in the area to have a monthly meeting. Toilet was filthy complained about a dirty glass and was confronted by the owner called Mel who has to be the vilest rudest person on the planet. Left our drinks and went. Such a shame as the building is is wonderful and looks really inviting. Service: 1 Atmosphere: 1

roger-robinson-2
25.01.2024

Stayed overnight but didn’t use for food or drink. Lovely room, only negative was no robes supplied. Also there is no cooked breakfast option but a generous cold option is supplied in room. Service: 5

frankie-drummond-cha
25.01.2024

The owner was extremely accommodating when I called ahead to let her know we had elderly relatives with us, and she made sure to seat us in the most accessible area of the restaurant. The Sunday roast was delicious and the portions were huge. Children under 10 eat for free, which was a nice bonus. The staff were all friendly and polite, creating a pleasant and cozy atmosphere that wasn't too noisy (we came in early lunchtime). Overall, it was a great experience. There weren't many vegetarian options available, but they may have been able to provide a veggie roast upon request. The pub had a gravel parking lot, and it was kid-friendly with free meals for children and drink options available. Prices ranged from £20 to £30 per person. The food, service, and atmosphere all scored a perfect 5.

vikksta
15.10.2024

We ate here for Sunday lunch and the food was lovely. The portions were very generous and it was a lovely surprise that children under 10 ate for free! Everything we ate was very nice and the service was good.

fearless65938552336
15.10.2024

Popped in to this lovely pub for food a few drinks. What a lovely atmosphere food was fantastic was made to feel very welcome locals was watching rugby staff where amazing will definitely be returning

Menu

FAQ

The restaurant offers the opportunity to experience sports events on a TV / screen.

The eatery also provides suitable seating for its smallest guests in the form of children's chairs.

The restaurant is accessible and can therefore also be used with a wheelchair or physical limitations.

The restaurant also takes credit cards from the common providers as a means of payment.

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