Prezzo - Braintree

When our food arrived, it was hot and delicious. Alana checked on us to ensure everything was to our liking. For dessert, we had the lemon meringue which was ab... read more When our food arrived, it was hot and delicious. Alana checked on us to ensure everything was to our liking. For dessert, we had the lemon meringue which was absolutely amazing. Overall, we received excellent service. Well done, Alana! A big thank you to the hard-working kitchen team as well. Bellissimo!

Me and my friend went here today as we always come here for a meal but today was just shocking so we enter the restaurant where we was told there was a min wait... read more Me and my friend went here today as we always come here for a meal but today was just shocking so we enter the restaurant where we was told there was a min wait on food, No problem as we weren’t in a rush...we got our drinks straight away and things were going well but sadly everything started going down hill we ordered our food and after mins we was starting to worry as it was only garlic bread and dough balls, the starters finally arrived after mins and to be fair they where tasty but it gets worst after we finished the starters we went for a fag our waitress then tells us our mains are a min away a bit working as it took mins for garlic bread and we went that’s fine half way through are fags a waitress tells us our food is ready so we put our fags out and went in we sat down and it was one of the worst pizzas I’ve seen/eaten it was oddly shape and all crust and it was stone cold after mins the ‘lovely’ waitress comes over clearly stressed asking if we are finished we said yes but we didn’t enjoy the food as it was cold she then when on to say that it was our fault and we shouldn’t of gone for a fag, sorry but a pizza don’t get cold in seconds we where made to pay for our pizza and was meet with sarcastic goodbyes me and my friend left and had a nice meal else where we will not be returning with customer service like that where we felt attacked customer always right not at this place

One Prezzo to the next is, for food, no different. Standard, good, Italian fare at a reasonable price. In my estimation the difference from one to another is th... read more One Prezzo to the next is, for food, no different. Standard, good, Italian fare at a reasonable price. In my estimation the difference from one to another is the staff and the service. Atmosphere counts too. The Prezzo in Whitham is housed in a quaint...old building with wonderful, comfortable, interior. Plenty of space between tables so you can have a chat, a quiet chat, and not be overheard. Then again, it saves having to hear the conversations of others. On this particular evening service was provided, on the floor, by one guy and two female servers. Kitchen staff, I never saw but they worked hard. The female servers were rushed off their feet and didn’t seem to stop. However, with a constant smile on their faces. Our server, Weronica I believe, watched our every move and was there as soon as we needed anything. Lovely girl with fantastic eyelashes. Sorry they were so noticeable, loved them. So all in all, great food from the kitchen, fab service with that professional, yet friendly, approach. We will be back because we loved it.

I often visit this Prezzo because it's within walking distance of my daughter's place. The staff is friendly and helpful, and the food is delicious. read more I often visit this Prezzo because it's within walking distance of my daughter's place. The staff is friendly and helpful, and the food is delicious.

The food was delightful, the staff were very friendly and helpful, and the place was lovely and clean. read more The food was delightful, the staff were very friendly and helpful, and the place was lovely and clean.