KFC - Braintree

#4 - Fast Food - Braintree, American, Cakes
Menu
Full menu with pictures, prices and categories.

KFC

KFC
2.9 / 5 (4423 reviews)

Description

In recent evaluations of a popular fast-food restaurant, diners expressed a mix of dissatisfaction and approval. Many reported consistent issues with missing items, cold meals, and poorly dressed dishes, leading some to vow never to order again. However, a contrasting sentiment emerged, highlighting friendly and attentive staff who provided exemplary service, especially during busy times. Customers appreciated the restaurant's atmosphere and specific menu items, like French fries and fried chicken. While some experiences were marred by oversight in preparation, the warmth of the staff leaves a lasting impression, suggesting that potential still exists despite growing challenges.

Last update: 17.01.2026 from: User

Feedback

★ 2.9 / 5 from 4423 reviews
kayleigh-gannon
26.01.2024

The service at this restaurant is extremely slow. We had to wait in the drive-through for 30 minutes and then park and wait an additional 15 minutes for our order to be brought out. Additionally, our orders have consistently been missing items. Overall, the food was average, priced between £10 and £20 per person. The service and atmosphere were rated poorly with a score of 3 for food, 1 for service, and 1 for atmosphere.

stacey-marcello
26.01.2024

Used to be good. But lately always slow, whether going through drive thru or sitting in. Today we waited 40 mins for chilli bites, popcorn chicken and an ice cream. Wouldn't of bothered if it was a treat for the kids. Staff always look lost and confused Food: 5 Service: 1 Atmosphere: 1

john-attwell
26.01.2024

This restaurant is incredibly slow and it's a complete joke. We placed our order inside on a Saturday evening and it took 40 minutes!!

Food great but went to order chocolate brownie Kream ball tonight and told they don't do them any more. Perhaps they should update their signs

So from your poor email I received after my son had charcoal on the bottom of his burger bun and ur menu limited and the food being cold ur restaurant...

FAQ

A little farther away is Braintree Freeport, where you can also access the public transportation.

The rooms in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical disabilities.

More information

Suggested nearby restaurants.