Eatons - Braintree

British, Breakfast, Brunch

Eatons

Eatons
4.5 / 5 (383 reviews)

Description

Eatons restaurant has unfortunately received some negative reviews lately. Customers have complained about long wait times, cold and incomplete meals, and rude staff. The only saving grace seems to be the waitress. One reviewer mentioned hygiene problems and abusive behavior from the chef. It seems that Eatons may need to address these issues promptly to improve their reputation and customer experience.

Last update: 17.01.2026 from: Jade

Feedback

★ 4.5 / 5 from 383 reviews
bailey-adam
30.10.2023

Come here if you wish for a great meal, the staff are very friendly do their best to be as helpful as possible

imogen-price
30.10.2023

The only good thing about this place is the waitress.... If you want badly cooked food, hygiene problems a chef that claims she is not a cook or a chef, but most of all throws abuse at you then go ahead and eat here.. She should be shut down.. Only one star as unable to click on a no star!!!!

amorgan-fern3980
30.10.2023

When a customer complains about the food being undercooked, the last thing the establishment should do is fire off a torrent of abuse at that customer. The food was not good and took an age to arrive. Very poor.

jade-k-forest394
30.10.2023

Terrible experience at this restaurant. It took 40 minutes just to get our drinks, and another hour before we finally received 2 out of 3 meals, which were cold. We ended up cancelling the 3rd meal because we were fed up.

john-g-flower7
30.10.2023

Terrible! The lack of effort put into providing good service was evident. We waited an excessively long time (even saw a Just Eat delivery person leaving, suggesting they prioritized takeout orders over ours). The sandwiches were haphazardly thrown onto the plate instead of being carefully placed, resulting in a messy and unappetizing appearance. The coronation chicken was comprised mainly of raisins and lettuce in sauce, with very little chicken. To top it off, they dumped the remnants of a crisp packet onto the plate, with no whole crisps in sight, only crumbs. It seemed like they couldn't care less about our satisfaction, only about taking our money and delivering subpar food. Needless to say, we won't be coming back!

FAQ

The restaurant offers complimentary WLAN for its guests.

You can also enjoy gluten-free menus at the place.

The eatery also provides suitable seating for its smallest guests in the form of children's chairs.

More information

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