Eatons - Braintree
Eatons
Description
Eatons restaurant has unfortunately received some negative reviews lately. Customers have complained about long wait times, cold and incomplete meals, and rude staff. The only saving grace seems to be the waitress. One reviewer mentioned hygiene problems and abusive behavior from the chef. It seems that Eatons may need to address these issues promptly to improve their reputation and customer experience.
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Come here if you wish for a great meal, the staff are very friendly do their best to be as helpful as possible
The only good thing about this place is the waitress.... If you want badly cooked food, hygiene problems a chef that claims she is not a cook or a chef, but most of all throws abuse at you then go ahead and eat here.. She should be shut down.. Only one star as unable to click on a no star!!!!
When a customer complains about the food being undercooked, the last thing the establishment should do is fire off a torrent of abuse at that customer. The food was not good and took an age to arrive. Very poor.
Terrible experience at this restaurant. It took 40 minutes just to get our drinks, and another hour before we finally received 2 out of 3 meals, which were cold. We ended up cancelling the 3rd meal because we were fed up.
Terrible! The lack of effort put into providing good service was evident. We waited an excessively long time (even saw a Just Eat delivery person leaving, suggesting they prioritized takeout orders over ours). The sandwiches were haphazardly thrown onto the plate instead of being carefully placed, resulting in a messy and unappetizing appearance. The coronation chicken was comprised mainly of raisins and lettuce in sauce, with very little chicken. To top it off, they dumped the remnants of a crisp packet onto the plate, with no whole crisps in sight, only crumbs. It seemed like they couldn't care less about our satisfaction, only about taking our money and delivering subpar food. Needless to say, we won't be coming back!

