Reviews
What andreapI9332JQ doesn't like about Costa Coffee:
My family lives in Halstead but we met here after many months. I like going out to coffee shops and this particular one is not very clean, old carpet with lots of stain, toilet stink no ventilation awful and disgusted with the lack of cleanliness. The table was not even clean and dishes are left we had to clean tables ourself to make some room when we had our food picked up. I would not recommend anyone to go there o... View all feedback. What Ion Nedel likes about Costa Coffee:
Adriana was just spot on from when i entered the coffee shop till she handed me the coffee and greet me a good day! Such a valuable team member you’ve got here. Traveling the country up and down with my job i have been in many coffee places and seen many people. Adriana is one of the rarest gold stars employee. You cak change someones day with just a little bit of care and a big nice round smile View all feedback.
Reviews from various websites
Nice place set on the main road. Noisy coffee machines so hard to hear when trying to talk to friends, so advise you to sit as far away as possible. Was hard to...
read moreExtremely poor service and incompetent staff. Member of staff put my latte on a tray, stirred it with spoon( while glass was on a tray), put a spoon next to it,...
read moreTried the new Toblerone latte today, very nice plus the mini chocolates are always welcome
The staff seemed uninterested and were not helpful. The food selection was disappointing and many cold drinks were unavailable on a hot day. We left feeling dis...
read moreWhen I first visited this restaurant, the tables and overall cleanliness were subpar. However, there is now a young lady who has trained her staff to maintain c...
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read moreThe Costa branch in question received mixed reviews, with some customers expressing disappointment over cleanliness and lackluster service. Complaints included dirty tables, weak coffee, and outdated décor. However, others praised the friendly staff and service, with one customer even joining the loyalty scheme due to the outstanding experience. Overall, while some customers found the atmosphere pleasant for studying or a quick cup of tea, others felt let down by the lack of attention to detail and cleanliness standards. Recommendations varied, with suggestions to improve cleanliness and efficiency for a better customer experience.